tailieunhanh - Lecture Introduction to Management Science with Spreadsheets: Chapter 13 - Stevenson, Ozgur

Chapter 13 "Waiting-line models", after completing this chapter, you should be able to: Explain why waiting lines can occur in service systems, identify typical goals for designing of service systems with respect to waiting, read the description of the queuing problem and identify the appropriate queuing model needed to solve the problem, . |