tailieunhanh - Testing reliability of organizational citizenship behavior scale (OCBS) for non-teaching staff in academics

The current study aims to test the reliability of standardized questionnaire while measuring the Organizational Citizenship Behaviour of the non – teaching staff in the academic sector. | Testing reliability of organizational citizenship behavior scale OCBS for non-teaching staff in academics International Journal of Management IJM Volume 6 Issue 9 Sep 2015 pp. 55-66 Article ID IJM_06_09_007 Available online at http IJM JTypeIJM amp VType 6 amp IType 9 ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication Journal Impact Factor 2015 Calculated by GISI _ TESTING RELIABILITY OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR SCALE OCBS FOR NON- TEACHING STAFF IN ACADEMICS Ms. Niharika Singh Skill Development centre Second Floor Department of Law building Opposite PUMBA Savitribai Phule Pune University Campus Ganeshkhind Pune 411007 Dr. Bajrang D. Kolekar Principal Rajaram Shinde Institute of Management Chiplun India ABSTRACT Organizational citizenship Behaviours is being researched for last three decades by the researchers. It is sometimes compared with the prosocial behaviour organizational spontaneity extra role behaviour and contextual performance. Dennis Organ 1997 father of OCB has defined OCB as Individual Behaviour that is discretionary not directly or explicitly recognized by the formal reward system and in the aggregate promotes the efficient and effective functioning of the organization. Different scales has been devised by the researchers to measure different Organizational citizenship behaviour for different types of respondents. The current study aims to test the reliability of standardized questionnaire while measuring the Organizational Citizenship Behaviour of the non teaching staff in the academic sector. Doing this test shall prove the relevance of the current scale for non teaching staff that will surely direct the future researchers to develop a new scale for non teaching staff. Key words Organizational citizenship behaviour scale Non teaching staff and reliability Cite this Article Ms. Singh. N. and Dr. .

• Xã hội học
• Reliability of standardized questionnaire
• Organizational Citizenship Behaviour
• Non – teaching staff
• Organizational citizenship behaviour scale
• Father of OCB