tailieunhanh - Role of knowledge management processes in improving quality of educational services “applied study of sample views from faculty members in a number of faculties of the university of Thi-Qar”

This study discussed the knowledge management processes of acquisition, storage, transfer and application of knowledge in one of Iraqi universities, | Role of knowledge management processes in improving quality of educational services applied study of sample views from faculty members in a number of faculties of the university of Thi-Qar International Journal of Management IJM Volume 10 Issue 5 September-October 2019 pp. 115 127 Article ID IJM_10_05_011 Available online at http ijm JType IJM amp VType 10 amp IType 5 Journal Impact Factor 2019 Calculated by GISI ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication ROLE OF KNOWLEDGE MANAGEMENT PROCESSES IN IMPROVING QUALITY OF EDUCATIONAL SERVICES APPLIED STUDY OF SAMPLE VIEWS FROM FACULTY MEMBERS IN A NUMBER OF FACULTIES OF THE UNIVERSITY OF THI-QAR Firas Adnan Abbas ALTabtabae and Faisal Ghazi Yusuf Department of Business Administrations Faculty of Administration amp Economics University of AL-Qadisiyah Al-Diwaniyah-Iraq. Corresponding Author Email faisalgazi75@ ABSTRACT This study discussed the knowledge management processes of acquisition storage transfer and application of knowledge in one of Iraqi universities University of Thi- Qar Where token a sample Consisting of 120 Teaching for different levels of 6 faculties which represents research community the relationship and impact of these processes on the quality and educational services were analyzed and their dimensions tangibility Reliability Response guarantee and empathy Provided by these colleges The analysis of the data that resulted from the questionnaire Number of her questions 41 question showed that there was a correlation and impact between the two variables. The sample was concerned with the documentation of knowledge which is describe by excellence in performance and application of ideas in practice and is concerned with the good appearance and provide good service despite its lack of knowledge of steps to simplify important methods In the provision of educational services which although presented but .

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