tailieunhanh - Performance evaluation of project management system based on combination of EFQM and QFD

This study attempts to find out how organizations ought to be managed to take full advantage of PMS tools. This study uses a comprehensive questionnaire to find all critical factors influencing on the success of the organization. | Performance evaluation of project management system based on combination of EFQM and QFD Journal of Project Management 3 2018 171 182 Contents lists available at GrowingScience Journal of Project Management homepage Performance evaluation of project management system based on combination of EFQM and QFD Amin Ahmadi Digehsaraa Hassan Rezazadehb and Mohamad Soleimanic a Department of Industrial Engineering Sabanci University Istanbul Turkey b Department of Industrial Engineering University of Tabriz Tabriz Iran c Project Manager Iran Aviation Institute Tehran Iran CHRONICLE ABSTRACT Article history Project management system PMS is broadly recognized as the effective management tool for Received January 10 2018 several organizations. European Foundation of Quality Management EFQM model provides Received in revised format April some advantages for companies to be successful in current competitive environment. This paper 1 2018 is based on the combination of EFQM and Quality function deployment QFD in order to eval- Accepted April 23 2018 Available online uate a PMS in an aviation organization. Although an integration of these models increases the April 24 2018 system complexity the implementation of EFQM-QFD helps us identify all noteworthy success Keywords factors of PMS within the organization. In addition the current status of PMS performance is PMS evaluated based on these factors. This study attempts to find out how organizations ought to be European Foundation for Quality managed to take full advantage of PMS tools. This study uses a comprehensive questionnaire to Management EFQM find all critical factors influencing on the success of the organization. The method of this paper Quality function deployment is implemented in an organization in aviation industry with several management departments. QFD 2018 by the authors licensee Growing Science Canada. 1. Introduction Project management is the application of knowledge skills tools and .