tailieunhanh - Lecture Leadership: Enhancing the lessons of experience (4/e) – Chapter 13

Chapter 13 - Leadership and change. This chapter began by revisiting the topic of leadership and management. Management skills are important to ensure compliance with existing systems, processes, and procedures; they are used to help preserve the status quo, improve consistency and efficiency, and maintain control. | Lecture Leadership: Enhancing the lessons of experience (4/e) – Chapter 13