tailieunhanh - Lecture Leadership: Enhancing the lessons of experience (4/e) – Chapter 5

Chapter 5 - Power and influence. This chapter has defined power as the capacity or potential to exert influence, influence tactics as the behaviors used by one person to modify the attitudes and behaviors of another, and influence as the degree of change in a person's attitudes, values, or behaviors as the result of another's influence tactic. | Lecture Leadership: Enhancing the lessons of experience (4/e) – Chapter 5