tailieunhanh - After sales service in marketing channel: Case study Honda Vietnam company

Besides product quality, good customer service organization and management is key for business success. However, it lacks a systematic analysis on the automobile distribution management. This research, therefore, focus on customer service policy of Honda Vietnam company and suggest recommendation on better customer service improvement decisions, which will help the company to stabilize and compete in the new phase of development. | After sales service in marketing channel: Case study Honda Vietnam company

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