tailieunhanh - Effects of perceived corporate social responsibility practices on customers’ satisfaction and perceived value - a study in the food industry in Vietnam

The main purpose of this study is to investigate the effects of perceived Corporate Social Responsibility (CSR) practices on customers’ satisfaction and perceived value. According to the result of the literature review, the studied CSR practices include environmental protection, customer protection, community, HR policies, price, product quality, relationship selling, empathy, and fulfil expectations. | Effects of perceived corporate social responsibility practices on customers’ satisfaction and perceived value - a study in the food industry in Vietnam

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