tailieunhanh - Organizational behavior and essentials factors: Part 2

(BQ) Continued part 1, part 2 of the document Organizational behavior and essentials factors has contents: Foundations of group behavior, understanding work teams, organizational change and stress management, organizational culture, foundations of organization structure,. and other contents. Invite you to refer. | PART 3 Communicating in Groups and Teams 9 Foundations of Group Behavior MyManagementLab o Improve Your Grade When you see this icon visit for activities that are applied personalized and offer immediate feedback. LEARNING OBJECTIVES After studying this chapter you should be able to 1. Distinguish between the different types of groups. 2. Describe the punctuated-equilibrium model of group development. 3. Show how role requirements change in different situations. 4. Demonstrate how norms exert influence on an individual s behavior. 5. Show how status and size differences affect group performance. 6. Describe how issues of cohesiveness and diversity can be integrated for group effectiveness. 7. Contrast the strengths and weaknesses of group decision making. o Chapter Warm-up If your professor has chosen to assign this go to the Assignments section of to complete the chapter warm-up. 136 Chapter 9 Foundations of Group Behavior 137 GROUPS AND GROUP IDENTITY Groups have their strengths and their pitfalls. How do we get the best out of group situations Let s dissect the anatomy of group life starting with the basics. In organizational behavior OB a group consists of two or more individuals interacting and interdependent who have come together to achieve particular objectives. Groups can be either formal or informal. A formal group is defined by the organization s structure with designated work assignments and established tasks. In formal groups the behaviors team members should engage in are stipulated by and directed toward organizational goals. The six members of an airline flight crew are a formal group for example. In contrast an informal group is neither formally structured nor organizationally determined. Informal groups in the work environment meet the need for social contact. Three employees from different departments who regularly have lunch or coffee together are an informal group. These types of .