tailieunhanh - Information system quality in work-life balance

This paper aims to look for the role information systems quality may play in work-life balance among Malaysian ICT employees. The results of this study will be useful in the development of new tools and technologies that are focused on ISQ dimensions primarily information system quality which can be helpful to devise suggestions to the ICT sector on matters pertaining to sustainable development/policy formulation with reference to achieving a good work-life balance. A total of 79 respondents’ views were analyzed using Partial Least Square (PLS) to obtain the final results. The results showed that information quality and system quality has strong effect on work-life balance as compared to service quality which showed no relation to work-life balance. | Knowledge Management E-Learning . Jun 2016 Knowledge Management E-Learning ISSN 2073-7904 Information system quality in work-life balance Sharmini Gopinathan Murali Raman Multimedia University Cyberjaya Malaysia Recommended citation Gopinathan S. Raman M. 2016 . Information system quality in worklife balance. Knowledge Management E-Learning 8 2 216-226. Knowledge Management E-Learning 8 2 216-226 Information system quality in work-life balance Sharmini Gopinathan Faculty of Management Multimedia University Cyberjaya Malaysia E-mail sharmini29@ Murali Raman Faculty of Management Multimedia University Cyberjaya Malaysia E-mail Corresponding author Abstract This paper aims to look for the role information systems quality may play in work-life balance among Malaysian ICT employees. The results of this study will be useful in the development of new tools and technologies that are focused on ISQ dimensions primarily information system quality which can be helpful to devise suggestions to the ICT sector on matters pertaining to sustainable development policy formulation with reference to achieving a good work-life balance. A total of 79 respondents views were analyzed using Partial Least Square PLS to obtain the final results. The results showed that information quality and system quality has strong effect on work-life balance as compared to service quality which showed no relation to work-life balance. Keywords Information system quality Work-life balance Information quality System quality Employee wellbeing Biographical notes Sharmini Gopinathan is a doctoral candidate attached to Graduate School of Management in Multimedia University Cyberjaya Malaysia. Prof. Dr. Murali Raman received his PhD in Management Information Systems from the School of IS IT Claremont Graduate University USA. Dr. Murali is a Rhodes Scholar and a Fulbright Fellow. His other academic qualifications include an MBA from Imperial College of Science .

• Quản trị kinh doanh
• Information system quality
• Work life balance
• System quality in work life balance
• Employee wellbeing
• In Multimedia University Cyberjaya