tailieunhanh - KPIs for Training

KPIs for Training refer to issues such as: Training penetration rate, Average time to competence, Ratio of internal versus external training, Employee satisfaction with training, ROI of training, % of HR budget spent on training, Average training costs per employee. Alternatively, you can refer to Bộ Tài Liệu Xây Dựng KPI Cho Doanh Nghiệp on to learn more about KPI and BSC indicators of other departments in the business. Good luck! | KIPs FOR TRAINING Stt English VietNamese 01 Training penetration rate measures the percentage of employees completing a course or a content area of trainng compared to total number of employees employed 1. KPI s only make sense if a benchmark is being chased or maintained. There should be industry recommended benchmarks for for all KPI s . . staff turnover rates etc. Wouldn t it be helpful to publish the industry recommended targets for these KPI s Thanks 2. coinneach Says July 25th 2008 at 4 52 am Training Penetration is often referred to as retention . This means that after a training session a follow up test is undertaken say 3 months later. The difference in scores between the immediate after training test and the later one is referred to as Training Retention at least in our organisation . The TR figure should always be ve else the person is forgetting what they have been taiught. 3. cornekoh Says September 12th 2008 at 4 20 am Training Penetration and Retention are 2 differents things altogether. Training Penetration is a measure of reach . what percentage of the employee population actually got trained. For this the normally desirable benchmark is 100 penetration nothing less. As for Retention it is as defined by coinneach. Retention rates can vary depending on the nature of the training intervention. If it is on the job training very likely it should be ve. Whereas for developmental programs where application may not be that straightforward . applying Six Sigma tools expect a drop in retention rate. 02 Average time to competence Average time it takes until expected competence level is reached. 03 Ratio of internal versus external training Ratio of internal in-house versus external training. Ratio can be calculated based on training hours or cost of training. Unit Ratio 04 Employee satisfaction with training Employee satisfaction with training. Direction More is better Unit Score 05 ROI of training Resulting increase in knowledge or capability .