tailieunhanh - Exploring the effects of the perceived fit with corporate social responsibility on brand loyalty in the tobacco industry

he shifting emphasis to the dimensions of Corporate Social Responsibility (CSR) by firms has been more pronounced than ever before. Although CSR efforts by tobacco firms have been labelled oxymoron by commentators, they have still executed aggressive CSR strategies aiming at the public. With the purpose of effectively carrying out CSR practices, tobacco firms need to explore how to concentrate customers’ attention on their CSR practices, that is, the determinants influencing brand loyalty. | Exploring the effects of the perceived fit with corporate social responsibility on brand loyalty in the tobacco industry

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