tailieunhanh - Lecture Exploring management - Chapter 4: Managers as decision makers

After reading this chapter, you should be able to answer the following questions: How do managers use information to solve problems? What are the five steps in the decision-making process? What are current issues in managerial decision making? | Chapter 4 Managers as Decision Makers Exploring Management Chapter 4 How do managers use information to solve problems? What are the five steps in the decision-making process? What are some current issues in managerial decision making? In general, the more we know about the decision making process, the better the decision is likely to be. 2 Using Information to Solve Problems Managers deal with problems posing threats and offering opportunities. Managers can be problem avoiders, problem solvers, or problem seekers. Managers make programmed and nonprogrammed decisions when solving problems. Managers can use systematic and intuitive thinking. Decision makers have different styles. 3 Continued Using Information To Solve Problems Managers use different cognitive styles to process information for decision making Managers make decisions under conditions of certainty, risk, and uncertainty. Problems have varying degrees of risk, information available and frequency of occurrence. Many decisions may be delegated with training. 4 USING INFORMATION TO Solve Problems Problems Pose Threats And Opportunities Problem Solving Identifying and taking action to solve problems. Knowledge Workers Use information to solve problems, describes managers well. Performance Threat A situation where something is wrong or likely to be wrong. Performance Opportunity A situation that offers the possibility of a better future, if the right steps are taken. The quality of a decision often depends on the quality of information available. That’s one more reason knowledge workers are so valuable. 5 USING INFORMATION TO Solve Problems Problems Pose Threats And Opportunities There are also different types and sources of information. The quality of the information is as important as the quantity of information. At times, we can even have too much information. 6 USING INFORMATION TO Solve Problems Problem Solving Approaches Problem avoiders – prefer not to make decisions and ignore problems . | Chapter 4 Managers as Decision Makers Exploring Management Chapter 4 How do managers use information to solve problems? What are the five steps in the decision-making process? What are some current issues in managerial decision making? In general, the more we know about the decision making process, the better the decision is likely to be. 2 Using Information to Solve Problems Managers deal with problems posing threats and offering opportunities. Managers can be problem avoiders, problem solvers, or problem seekers. Managers make programmed and nonprogrammed decisions when solving problems. Managers can use systematic and intuitive thinking. Decision makers have different styles. 3 Continued Using Information To Solve Problems Managers use different cognitive styles to process information for decision making Managers make decisions under conditions of certainty, risk, and uncertainty. Problems have varying degrees of risk, information available and frequency of occurrence. Many

• Quản trị kinh doanh
• Decision makers
• Information competency
• Exploring management
• Lecture Exploring management
• Management process
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• Taxation for decision makers
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• Determining gross income
• Property acquisitions
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