tailieunhanh - Lecture The evolution of management thought (6th edition) - Chapter 17: Human relations in concept and practice

The Hawthorne Studies advanced the idea of improving human relations in organizations. Accepted findings of Hawthorne: Human relations is a toll for understanding organization behavior, not an end in itself. Trust is crucial in building interpersonal relationships to bind the needs of people and organizations. | THE EVOLUTION OF MANAGEMENT THOUGHT, 6TH EDITION Electronic Resource by: Regina Greenwood and Julia Teahen Human Relations in Concept and Practice Chapter Seventeen Impact of Human Relations on Teaching and Practice Extensions of Human Relations Teachings:: The Committee on Human Relations in Industry (the Chicago group) with Burleigh Gardner, William Whyte, Lloyd Warner, and David Moore. The Tavistock Institute (London) influenced by Lewin. The Harvard Group influenced Chester Barnard and vice versa. Center for Group Dynamics of Kurt Lewin, later moved to the University of Michigan as Likert’s Institute for Social Research. Impact of Human Relations on Teaching and Practice Organized Labor and Human Relations: Critics, such as Mary B. Gilson, suggested human relations had an anti-labor bias. The National Labor Relations Act of 1935 was followed by a spurt in union membership. Compare the data regarding causes of work stoppages in the 1920s with the causes following passage of the National Labor Relations Act. Impact of Human Relations on Teaching and Practice "Police battle with striking truck drivers," Minneapolis, Minnesota, 1934; Franklin D. Roosevelt Library, National Archives and Records Administration. Impact of Human Relations on Teaching and Practice Feelings, sentiments, and collaboration became the theme in contrast to scientific investigation. This is the major difference between the human relations era and organizational behavior. Flint Sit Down Strike Hawthorne Studies Revisited Landsberger identified four separate areas of criticism: The Mayoists’ view of society as one characterized by anomie, social disorganization, and conflict. The Relay Assembly Test Room Hawthorne Studies Revisited Landsberger’s criticism continued: Their acceptance of management’s views of the worker and management’s “willingness to . | THE EVOLUTION OF MANAGEMENT THOUGHT, 6TH EDITION Electronic Resource by: Regina Greenwood and Julia Teahen Human Relations in Concept and Practice Chapter Seventeen Impact of Human Relations on Teaching and Practice Extensions of Human Relations Teachings:: The Committee on Human Relations in Industry (the Chicago group) with Burleigh Gardner, William Whyte, Lloyd Warner, and David Moore. The Tavistock Institute (London) influenced by Lewin. The Harvard Group influenced Chester Barnard and vice versa. Center for Group Dynamics of Kurt Lewin, later moved to the University of Michigan as Likert’s Institute for Social Research. Impact of Human Relations on Teaching and Practice Organized Labor and Human Relations: Critics, such as Mary B. Gilson, suggested human relations had an anti-labor bias. The National Labor Relations Act of 1935 was followed by a spurt in union membership. Compare the data regarding causes of work stoppages in the 1920s with the causes following .