tailieunhanh - Issues of knowledge management in the public sector

The new economy not only poses challenges, but also offers opportunities for both private and public sectors alike. To meet the challenges and take the opportunities, government must take active initiatives to adopt new management tools, techniques and philosophies of the private sector and adapt to its circumstance. Knowledge management (KM) is such an area that needs to be further explored and exploited for its full benefits to be reaped. Key issues, challenges, and opportunities of KM in the public sector need to be addressed and better understood. | Issues of Knowledge Management in the Public Sector Xiaoming Cong and Kaushik V. Pandya University of Luton UK Author for Correspondence Abstract The new economy not only poses challenges but also offers opportunities for both private and public sectors alike. To meet the challenges and take the opportunities government must take active initiatives to adopt new management tools techniques and philosophies of the private sector and adapt to its circumstance. Knowledge management KM is such an area that needs to be further explored and exploited for its full benefits to be reaped. Key issues challenges and opportunities of KM in the public sector need to be addressed and better understood Keywords knowledge sharing NPM public sector strategy 1. Introduction We are living in a world of rapid change driven by globalisation the knowledge-based economy coupled by ever-fast development of information communication and technology ICT . This change however not only poses some challenges but also offers opportunities for both private and public sectors alike. In order to gain competitive advantage for their survival and competence against discontinuous environmental change most of the large companies in the private sector have been actively taking initiatives to adopt new management tool techniques and philosophies. Governments always follow suit. History shows that most of the management philosophies were first practiced in the large company McAdam and Reid 2000 . Once they gained foot in the field then become adopted in the other sectors. Examples include enterprise resource planning ERM business process re-engineering BPR and total quality management TQM . Now comes the turn of KM. KM is no exception. However decade of practicing in the private companies attests that KM is not just another management fad as some critics claimed. It has passed the fad stage and is here to stay. Therefore it is opportune time for KM to .