tailieunhanh - Information quality framework for e-Learning systems

Information quality frameworks are developed to measure the quality of information systems, generally from the designers’ viewpoint. The recent proliferation of e-services and e-learning particularly raises the need for a new quality framework in the context of e-learning systems. This paper proposes a new information quality framework, with 14 information quality attributes grouped in three quality dimensions: intrinsic, contextual representation and accessibility. This framework could be useful to e-learning systems designers, providers and users as it provides a comprehensive indication of the quality of information in such systems. We report results based on original questionnaire data and factor analysis supporting our conclusions. | Knowledge Management E-Learning An International Journal . 340 Information Quality F ramework for e-Learning Systems Mona Alkhattabi School of Computing Informatics and Media University of Bradford Bradford BD7 1DP UK E-mail monaalkhattabi@ Daniel Neagu School of Computing Informatics and Media University of Bradford Bradford BD7 1DP UK E-mail Andrea Cullen School of Computing Informatics and Media University of Bradford Bradford BD7 1DP UK E-mail Corresponding author Abstract Information quality frameworks are developed to measure the quality of information systems generally from the designers viewpoint. The recent proliferation of e-services and e-learning particularly raises the need for a new quality framework in the context of e-learning systems. This paper proposes a new information quality framework with 14 information quality attributes grouped in three quality dimensions intrinsic contextual representation and accessibility. This framework could be useful to e-learning systems designers providers and users as it provides a comprehensive indication of the quality of information in such systems. We report results based on original questionnaire data and factor analysis supporting our conclusions. Keywords E-learning Information quality Information systems quality frameworks. Biographical notes Dr. Mona Alkhattabi graduated the PhD studies in Computing from the School of Computing Informatics and Media of the University of Bradford in 2010. She is currently an Assistant Professor in the College of Computer Science at Imam Mohammad bin Saud University Saudi Arabia. Mona has over 5 years educational experience in the field of Mathematics with a bachelor degree from Education College in Riyadh Saudi Arabia. After she was awarded an MSc in Computing with Distinction from the University of Bradford in 2006 she started her research in the quality of elearning content. More details are included in .