tailieunhanh - Lecture note Business Ethics: How to design and manage ethical organizations: Chapter 8 - Denis Collins

Chapter 8 - Ethics reporting systems. The main goals of this chapter are to: Understand why some employees do not report ethical misconduct, describe how to engage employees in discussing ethical misconduct, administer an internal reporting system for ethical issues,. | ETHICS REPORTING SYSTEMS Chapter Eight Copyright © 2012 John Wiley & Sons Visit for the latest in business news stories. Chapter 8 Learning Objectives Understand why some employees do not report ethical misconduct Describe how to engage employees in discussing ethical misconduct Administer an internal reporting system for ethical issues Create an Ethics and Compliance Officer and ombudsperson position Manage an assist line to receive employee complaints by telephone or Internet Describe the negative outcomes whistle-blowing has on both the whistle-blower and the organization Chapter 8: Collins, Business Ethics Employee Silence on Ethical Misconduct Exhibit highlights how often an observed ethical misconduct that benefited the organization or an employee is unreported Chapter 8: Collins, Business Ethics Employee silence refers to an employee who observes ethical misconduct at work but does not discuss the matter with the person engaged in the . | ETHICS REPORTING SYSTEMS Chapter Eight Copyright © 2012 John Wiley & Sons Visit for the latest in business news stories. Chapter 8 Learning Objectives Understand why some employees do not report ethical misconduct Describe how to engage employees in discussing ethical misconduct Administer an internal reporting system for ethical issues Create an Ethics and Compliance Officer and ombudsperson position Manage an assist line to receive employee complaints by telephone or Internet Describe the negative outcomes whistle-blowing has on both the whistle-blower and the organization Chapter 8: Collins, Business Ethics Employee Silence on Ethical Misconduct Exhibit highlights how often an observed ethical misconduct that benefited the organization or an employee is unreported Chapter 8: Collins, Business Ethics Employee silence refers to an employee who observes ethical misconduct at work but does not discuss the matter with the person engaged in the ethical misconduct or someone else in the organization with authority Employee Silence on Ethical Misconduct Why don’t employees intervene when Colleagues and managers ethically misbehave? Why don’t employees at least inform the person’s superior? Chapter 8: Collins, Business Ethics See Exhibit on next slide Employee Silence on Ethical Misconduct Insert Exhibit Chapter 8: Collins, Business Ethics Organizational factors: many people are uncomfortable conveying negative information to organizational leaders who dislike criticism or dissent Observer factors: some parents and teachers pressure children not to question authority. Some siblings and friends pressure children not to squeal. These deeply engrained habits are then brought into the workplace Anticipated negative outcomes: “Will this be worth the hassle?” is a reasonable question for an observer to address prior to speaking out against an ethical misconduct Ethically Approachable Managers The best ethics reporting