tailieunhanh - Lecture Introduction to information systems (Sixteenth edition): Chapter 11 - George Marakas, James O'Brien

After completing this unit, you should be able to: Discuss the role of planning in the business use of information technology, using the scenario approach and planning for competitive advantage as examples; discuss the role of planning and business models in the development of business/IT strategies, architectures, and applications; identify several change management solutions for end user resistance to the implementation of new IT-based business strategies and applications.

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