tailieunhanh - Lecture Software engineering (7/e): Chapter 27 – Ian Sommerville

In this chapter, the learning objectives are: To introduce the quality management process and key quality management activities; to explain the role of standards in quality management; to explain the concept of a software metric, predictor metrics and control metrics; to explain how measurement may be used in assessing software quality and the limitations of software measurement. | Quality Management Objectives To introduce the quality management process and key quality management activities To explain the role of standards in quality management To explain the concept of a software metric, predictor metrics and control metrics To explain how measurement may be used in assessing software quality and the limitations of software measurement Topics covered Process and product quality Quality assurance and standards Quality planning Quality control Software quality management Concerned with ensuring that the required level of quality is achieved in a software product. Involves defining appropriate quality standards and procedures and ensuring that these are followed. Should aim to develop a ‘quality culture’ where quality is seen as everyone’s responsibility. What is quality? Quality, simplistically, means that a product should meet its specification. This is problematical for software systems There is a tension between customer quality requirements (efficiency, . | Quality Management Objectives To introduce the quality management process and key quality management activities To explain the role of standards in quality management To explain the concept of a software metric, predictor metrics and control metrics To explain how measurement may be used in assessing software quality and the limitations of software measurement Topics covered Process and product quality Quality assurance and standards Quality planning Quality control Software quality management Concerned with ensuring that the required level of quality is achieved in a software product. Involves defining appropriate quality standards and procedures and ensuring that these are followed. Should aim to develop a ‘quality culture’ where quality is seen as everyone’s responsibility. What is quality? Quality, simplistically, means that a product should meet its specification. This is problematical for software systems There is a tension between customer quality requirements (efficiency, reliability, etc.) and developer quality requirements (maintainability, reusability, etc.); Some quality requirements are difficult to specify in an unambiguous way; Software specifications are usually incomplete and often inconsistent. The quality compromise We cannot wait for specifications to improve before paying attention to quality management. We must put quality management procedures into place to improve quality in spite of imperfect specification. Scope of quality management Quality management is particularly important for large, complex systems. The quality documentation is a record of progress and supports continuity of development as the development team changes. For smaller systems, quality management needs less documentation and should focus on establishing a quality culture. Quality management activities Quality assurance Establish organisational procedures and standards for quality. Quality planning Select applicable procedures and standards for a particular project and .

• Kỹ thuật lập trình
• Quality management
• Quality planninge Engineering
• Software engineering
• Kỹ thuật phần mềm
• Lecture Software engineering
• Software process
• Control of quality
• Quality improvement
• Quản lý chất lượng
• Total quality in organizations
• Modern quality management
• Manufacturing systems
• The management of quality
• The definition of quality
• Total quality management
• The tools of quality control
• Decision theory
• Acceptance sampling
• Control charts
• Project management
• Lecture Project management in practice
• Project quality management
• Cost of quality
• Quality assurance
• Quality control
• Operations management
• Competitive advantage
• Quality management
• Design quality
• Quality specifications
• Supply chain quality management
• Internal quality management
• Upstream quality management
• Downstream quality management
• Supply chain performance
• Logistics management
• Lecturte Logistics management
• Quản trị logistics
• Lecture Operations management
• Supply chain management
• Quality tools
• Software quality assurance
• Lecture Software Quality Assurance
• Software quality
• Management components of software quality
• Project progress control
• Software quality metrics
• Service quality in leisure and tourism
• Leisure industry
• Delivering quality
• Quality management systems
• Quality management tools
• Human resource management
• Modern importance of quality
• The costs of quality
• Total quality management in education
• The idea of quality
• Two concepts of quality
• The educational product
• Continuous improvement
• Tạp chí khoa học
• joint training
• Giáo dục đại học
• Process management
• Competitive priorities
• Types of processes
• The impact of supply chain quality management on firm performance
• Empirical evidence from Vietnam
• Measure supply chain quality management include
• Quality contributors
• Dimensions of product quality
• Nghiên cứu chính sách và quản lý
• Performance measurement
• Strategic information management