tailieunhanh - Lecture Organizational behavior (10/e): Chapter 3 - Robert Kreitner, Angelo Kinicki

Chapter 3 - Organizational culture, socialization, and mentoring. After reading the materials in this chapter, you should be able to: Discuss the layers and functions of organizational culture, describe the general types of organizational culture and their associated characteristics, summarize the process by which organizations change their cultures,. | Organizational Culture, Socialization, and Mentoring Chapter Three Learning Objectives Define organizational culture and discuss its three layers. Discuss the difference between espoused and enacted values. Describe the four functions of organizational culture. Discuss the four types of organizational culture associated with the competing values framework. Summarize the five conclusions derived from research about the outcomes associated with organizational culture. Learning Objectives (cont.) Review the four caveats about culture change. Summarize the methods used by organizations to change organizational culture. Describe the three phases in Feldman’s model of organizational socialization. Discuss the various socialization tactics used to socialize employees. Explain the four developmental networks associated with mentoring. Organizational Culture Organizational culture set of shared, taken-for-granted implicit assumptions . | Organizational Culture, Socialization, and Mentoring Chapter Three Learning Objectives Define organizational culture and discuss its three layers. Discuss the difference between espoused and enacted values. Describe the four functions of organizational culture. Discuss the four types of organizational culture associated with the competing values framework. Summarize the five conclusions derived from research about the outcomes associated with organizational culture. Learning Objectives (cont.) Review the four caveats about culture change. Summarize the methods used by organizations to change organizational culture. Describe the three phases in Feldman’s model of organizational socialization. Discuss the various socialization tactics used to socialize employees. Explain the four developmental networks associated with mentoring. Organizational Culture Organizational culture set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about and reacts to its various environments A Conceptual Framework for Understanding Organizational Culture Layers of Organizational Culture Basic assumptions Constitute organizational values that have become so taken for granted over time that they become assumptions that guide organizational behavior Four Functions of Organizational Culture Competing Values Framework Outcomes Associated with Organizational Culture Clearly related to measures of organizational effectiveness. Employees are more satisfied and committed to organizations with clan cultures. Innovation and quality can be increased by building characteristics associated with clan, adhocracy, and market cultures into the organization. Outcomes Associated with Organizational Culture (cont.) An organization’s financial performance is not very strongly related to organizational culture. Companies with market cultures tend to have more .

• Quản trị kinh doanh
• Organizational behavior
• Lecture Organizational behavior
• Individual behavior in organizations
• Organizational processes
• Organizational culture
• Socialization tactics
• Managing people
• Organizational effectiveness