tailieunhanh - Ebook Developing management skills: Part 2

(BQ) Part 2 book “Developing management skills” has contents: Motivating others, managing conflict, empowering and engaging others, building effective teams and teamwork, leading positive change. | Skill Assessment ■ ■ Diagnosing Poor Performance and Enhancing Motivation Work Performance Assessment Skill Learning ■ ■ ■ ■ ■ ■ ■ Increasing Motivation and Performance Diagnosing Work Performance Problems Enhancing Individuals’ Abilities Fostering a Motivating Work Environment Elements of an Effective Motivation Program Summary Behavioral Guidelines Skill Analysis ■ Electro Logic 6 Motivating Others Skill Practice ■ ■ ■ Joe Chaney Work Performance Assessment Shaheen Matombo Skill Application ■ ■ Suggested Assignments Application Plan and Evaluation Scoring Keys and Comparison Data Learning Objectives The readings and activities in this chapter are designed to help you: 1. DIAGNOSE WORK PERFORMANCE PROBLEMS 2. ENHANCE THE WORK-RELATED ABILITIES OF OTHERS 3. FOSTER A MOTIVATING WORK ENVIRONMENT MyManagementLabtm ✪ When you see this icon, visit for self-assessments, video activities, and more. 287 Skill Assessment ✪ If your instructor is utilizing MyManagementLab, log onto mymanagementlab. com and select the Personal Inventory Assessment (PIA) section and complete the instruments associated with this chapter. The assessment instruments in this chapter are briefly described below. The assessments appear either in your text or in PIA. The assessments marked with (blue star) are available only in PIA. All assessments should be completed before reading the chapter material. After completing the first assessment save your response to your hard drive. When you have finished reading the chapter, re-take the assessment and compare your responses to see what you have learned. ✪ ✪ P I A PERSONAL INVENTORY ASSESSMENT ❏ The Diagnosing Poor Performance and Enhancing Motivation assessment measures the ex- tent to which you exhibit competency in motivating others so that you can tailor your learning to your specific needs. ❏ The Work Performance Assessment evaluates your own