tailieunhanh - Lecture Supervision in the Hospitality Industry, (7/E): Chapter 14 - Walker, Miller

Chapter 14 - Delegating. This chapter presents the following content: Essentials of discipline, approaches to discipline, administering discipline, termination, special disciplinary concerns, they supervisor’s key role. | CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Overview What Delegation Means Essentials of Delegation Benefits of Delegation Why People Resist Delegation How to Delegate Successfully CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Essentials of Delegation Delegation: Giving a portion of one’s responsibility & authority to a subordinate. 3 Aspects of Delegation: Responsibility Authority Accountability CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Essentials of Delegation You have been given the responsibility for certain activities & the results they are expected to produce. You have been given the authority (rights & powers) to carry out your responsibilities. You have been given the accountability (obligation to your boss) to produce these results. CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Essentials of Delegation Chain of . | CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Overview What Delegation Means Essentials of Delegation Benefits of Delegation Why People Resist Delegation How to Delegate Successfully CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Essentials of Delegation Delegation: Giving a portion of one’s responsibility & authority to a subordinate. 3 Aspects of Delegation: Responsibility Authority Accountability CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Essentials of Delegation You have been given the responsibility for certain activities & the results they are expected to produce. You have been given the authority (rights & powers) to carry out your responsibilities. You have been given the accountability (obligation to your boss) to produce these results. CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Essentials of Delegation Chain of command: The lines of responsibility & authority in an organization that provide the anatomy of its organization chart. This shows who is responsible at each level for everything that happens or fails to happen. Channels of communication: The organizational lines (corresponding with the chain of command) along which messages are passed from one level to another. CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Figure Anatomy of an organization. CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Benefits of Delegation Supervisors can fall back into a coaching and supportive role. More & better work from happier people Development of promising people Greater efficiency Improved leadership skills CHAPTER 14 Delegating Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved Benefits of Delegation The ways that people to whom you delegate can benefit are: They become more productive and valuable to the .

crossorigin="anonymous">
Đã phát hiện trình chặn quảng cáo AdBlock
Trang web này phụ thuộc vào doanh thu từ số lần hiển thị quảng cáo để tồn tại. Vui lòng tắt trình chặn quảng cáo của bạn hoặc tạm dừng tính năng chặn quảng cáo cho trang web này.