tailieunhanh - Lecture Operations now: Supply chain profitability and performance (3/e): Chapter 14 - Byron J. Finch

Chapter 14 - Capacity: Matching productive resources to demand. In this chapter, students will be able to: Define capacity and distinguish it from capability, describe how capacity relates to value and profitability for B2C and B2B transactions, describe how demand that varies from design capacity influences profitability,. | Chapter 14 Capacity: Matching Productive Resource to Demand Learning Objectives Define capacity and distinguish it from capability. Describe how capacity relates to value and profitability for B2C and B2B transactions. Describe how demand that varies from design capacity influences profitability. Describe the role individual resources and constraints play in determining system capacity. Make the calculations necessary to create demand chase and level production aggregate plans Describe the information inputs and logic necessary for rough-cut capacity planning. Calculate required and available capacity for a rough-cut capacity plan. Describe the information inputs and logic necessary for capacity requirements planning. Calculate required and available capacity for a capacity requirements plan. Describe how yield management aids services in maximizing revenues. Perform the calculations to determine the number of customers to overbook. 14- Capacity The ability to produce at a given . | Chapter 14 Capacity: Matching Productive Resource to Demand Learning Objectives Define capacity and distinguish it from capability. Describe how capacity relates to value and profitability for B2C and B2B transactions. Describe how demand that varies from design capacity influences profitability. Describe the role individual resources and constraints play in determining system capacity. Make the calculations necessary to create demand chase and level production aggregate plans Describe the information inputs and logic necessary for rough-cut capacity planning. Calculate required and available capacity for a rough-cut capacity plan. Describe the information inputs and logic necessary for capacity requirements planning. Calculate required and available capacity for a capacity requirements plan. Describe how yield management aids services in maximizing revenues. Perform the calculations to determine the number of customers to overbook. 14- Capacity The ability to produce at a given volume in a specified amount of time. Being able to do “enough” of something to meet demand. When making products, capacity can be stored in the form of work-in-process and finished-goods inventory. For services, capacity usually can’t be stored. Introduction: Matching Resource Availability to Market Demand 14- Capacity is defined in terms of a level of output per unit of time. There must be enough capacity in each resource to meet demand. Matching Resource Availability to Market Demand: Capacity Defined 14- Capacity can be provided in various ways Mixing production and storage capacity Demand of 1,000 units is to be met in ten days Matching Resource Availability to Market Demand: Capacity Defined 14- Capacity affects value. What value attributes do customers seek? Cost Style/fashion Quality Ethical issues Response time Technology Dependability of delivery Flexibility Convenience Personalization When capacity can’t meet demand, customers may choose to go elsewhere rather .

• Quản trị kinh doanh
• Operations now
• Operations management
• Supply chain
• Supply chain management
• Matching productive resources
• Market demand
• Assigning operations costs
• Product cost
• Service quality
• Quality management
• Quality tools
• Process performance
• Process perfection
• Project management
• Customer value
• Supply chain management decisions
• Supply chain performance
• Demand forecasting
• Resource planning
• Independent demand inventories
• Finished product inventories
• Positioning goods
• Logistics network configuration
• Constraint management
• Simplifying complex systems
• Making location
• Layout decisions
• Optimizing human capital
• Employee contributions
• Supply chain profitability
• Business environment
• Profit model
• Evaluating profitability
• Economic Value Added
• Consumer customers
• Value transfer model
• Process decisions
• Process choice
• Business to business