tailieunhanh - Lecture Human resource management: Gaining a competitive advantage (9/e) – Chapter 7

After reading this chapter, you should be able to: Discuss how training, informal learning, and knowledge management can contribute to continuous learning and companies' business strategy; explain the role of the manager in identifying training needs and supporting training on the job; conduct a needs assessment; evaluate employees' readiness for training,. | Chapter 7 Training Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Key Features of Continuous Training Training Process Use this space for overall reminders or special tips linked to the slide or occasion. Simply select this text and replace it with your own reminders. Needs Assessment Process Who needs training? What is the content? In what do they need training? 7- 3 Factors to Choose Training Support- Manager and Peers 7- 5 Factors That Influence Employee Performance and Learning 7- Factors That Influence Motivation to Learn Selecting Training Methods Presentation Methods Instructor-led classroom instruction Distance learning, teleconferencing & webcasting Audiovisual techniques Mobile technology Hands-on Methods On-the-job training, apprenticeships and internships Self-directed learning Simulations, avatars Business games and case studies Behavior modeling E-learning Social media Blended learning Learning management system (LMS) Group or Team Building Experiential programs Cross, coordination and team training Action and adventure learning 7- Determining Return on Investment (ROI) 7- Cross-Cultural Preparation Expatriate - is an employee sent by a company to manage operations in a different country. Expatriates need to be: Competent in their area of expertise. Able to communicate verbally and nonverbally in host country. Flexible, tolerant of ambiguity and sensitive to cultural differences. Motivated to succeed, able to enjoy the challenge of working in other countries, and willing to learn about the host country’s culture, language and customs. Supported by their families. 7- Summary Technological innovations, new product markets, and a diverse workforce have increased the need for companies to reexamine how their training practices contribute to learning. Training can contribute to effectiveness through establishing a link | Chapter 7 Training Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Key Features of Continuous Training Training Process Use this space for overall reminders or special tips linked to the slide or occasion. Simply select this text and replace it with your own reminders. Needs Assessment Process Who needs training? What is the content? In what do they need training? 7- 3 Factors to Choose Training Support- Manager and Peers 7- 5 Factors That Influence Employee Performance and Learning 7- Factors That Influence Motivation to Learn Selecting Training Methods Presentation Methods Instructor-led classroom instruction Distance learning, teleconferencing & webcasting Audiovisual techniques Mobile technology Hands-on Methods On-the-job training, apprenticeships and internships Self-directed learning Simulations, avatars Business games and case studies Behavior modeling