tailieunhanh - Lecture Introduction to management in the hospitality industry (10/E): Chapter 17 - Barrows, Powers, Reynolds

Chapter 17 - Organizing in hospitality management. This chapter’s objectives are to: Explain some useful tactics for the new employee’s first day on the job, analyze the basic concerns of new employees as they begin work at and adapt to the hospitality organization, explain important procedures that should be used as employee orientation programs and procedures are developed and implemented,. | Organizing in Hospitality Management Chapter 17 Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved THE BASES OF AUTHORITY The legal basis for authority Acceptance as a basis for authority Informal organizations DEPARTMENTALIZATION The delegation of authority Span of control Span of managerial responsibility BASES FOR DEPARTMENTALIZATION Function Product or service Geography Customers Process STAFF SUPPORT Advisor Staff service “Assistants to” Staff as boss Staff in the small organization ISSUES IN ORGANIZING Functional staff authority Increasing the span of control through empowerment Committees Bureaucracy Ad . | Organizing in Hospitality Management Chapter 17 Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved THE BASES OF AUTHORITY The legal basis for authority Acceptance as a basis for authority Informal organizations DEPARTMENTALIZATION The delegation of authority Span of control Span of managerial responsibility BASES FOR DEPARTMENTALIZATION Function Product or service Geography Customers Process STAFF SUPPORT Advisor Staff service “Assistants to” Staff as boss Staff in the small organization ISSUES IN ORGANIZING Functional staff authority Increasing the span of control through empowerment Committees Bureaucracy Ad hocracy | Organizing in Hospitality Management Chapter 17 Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved THE BASES OF AUTHORITY The legal basis for authority Acceptance as a basis for authority Informal organizations DEPARTMENTALIZATION The delegation of authority Span of control Span of managerial responsibility BASES FOR DEPARTMENTALIZATION Function Product or service Geography Customers Process STAFF SUPPORT Advisor Staff service “Assistants to” Staff as boss Staff in the small organization ISSUES IN ORGANIZING Functional staff authority Increasing the span of control through empowerment Committees Bureaucracy Ad . | Organizing in Hospitality Management Chapter 17 Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved THE BASES OF AUTHORITY The legal basis for authority Acceptance as a basis for authority Informal organizations DEPARTMENTALIZATION The delegation of authority Span of control Span of managerial responsibility BASES FOR DEPARTMENTALIZATION Function Product or service Geography Customers Process STAFF SUPPORT Advisor Staff service “Assistants to” Staff as boss Staff in the small organization ISSUES IN ORGANIZING Functional staff authority Increasing the span of control through empowerment Committees Bureaucracy Ad hocracy | Organizing in Hospitality Management Chapter 17 Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved THE BASES OF AUTHORITY The legal basis for authority Acceptance as a basis for authority Informal organizations DEPARTMENTALIZATION The delegation of authority Span of control Span of managerial responsibility BASES FOR DEPARTMENTALIZATION Function Product or service Geography Customers Process STAFF SUPPORT Advisor Staff service “Assistants to” Staff as boss Staff in the small organization ISSUES IN ORGANIZING Functional staff authority Increasing the span of control through empowerment Committees Bureaucracy Ad hocracy

• Quản trị kinh doanh
• Hospitality industry
• Management in the hospitality industry
• Food service
• Service industry
• Hospitality careers
• Hospitality management
• Hospitality law
• The hospitality industry
• Hospitality managers
• Hospitality business structures
• Significant hospitality contracts
• Legally managing property
• Prevention philosophy
• Legal responsibilities
• Legally selecting employees