tailieunhanh - Lecture Crafting and executing strategy (15/e): Chapter 13 - Arthur A. Thompson, A. J. Strickland III, John E. Gamble

Chapter 13 - Corporate culture and leadership. In this chapter students will be able to: Be able to identify the key features of a company’s corporate culture, understand how and why a company’s culture can aid the drive for proficient strategy execution and operating excellence, learn the kinds of actions management can take to change a problem corporate culture,. | Corporate Culture and Leadership Screen graphics created by: Jana F. Kuzmicki, . Troy University-Florida Region Defining Characteristics of Corporate Culture Core values, beliefs, and business principles Ethical standards Operating practices and behaviors defining “how we do things around here” Approach to people management “Chemistry” and “personality” permeating work environment Oft-told stories illustrating Company’s values Business practices Traditions A company’s culture is manifested in . . . Values, business principles, and ethical standards preached and practiced by management Approaches to people management and problem solving Official policies and procedures Spirit and character permeating work environment Interactions and relationships among managers and employees Peer pressures that exist to display core values Its revered traditions and oft-repeated stories Its relationships with external stakeholders Identifying the Key Features of Corporate Culture Founder or early leader Influential individual or work group Policies, vision, or strategies Operating approaches Company’s approach to people management Traditions, supervisory practices, employee attitudes Organizational politics Relationships with stakeholders Where Does Corporate Culture Come From? Types of Corporate Cultures Strong vs. Weak Cultures Unhealthy Cultures High-Performance Cultures Adaptive Cultures Conduct business according to a clear, widely-understood philosophy Considerable time spent by management communicating and reinforcing values Values are widely shared and deeply rooted Have a well-defined corporate character, reinforced by a creed or values statement Careful screening/selection of new employees to be sure they will “fit in” Characteristics of Strong Culture Companies Characteristics of Weak Culture Companies Lack of a widely-shared core set of values Few behavioral norms evident in operating practices Few strong traditions No strong sense of company identity Little . | Corporate Culture and Leadership Screen graphics created by: Jana F. Kuzmicki, . Troy University-Florida Region Defining Characteristics of Corporate Culture Core values, beliefs, and business principles Ethical standards Operating practices and behaviors defining “how we do things around here” Approach to people management “Chemistry” and “personality” permeating work environment Oft-told stories illustrating Company’s values Business practices Traditions A company’s culture is manifested in . . . Values, business principles, and ethical standards preached and practiced by management Approaches to people management and problem solving Official policies and procedures Spirit and character permeating work environment Interactions and relationships among managers and employees Peer pressures that exist to display core values Its revered traditions and oft-repeated stories Its relationships with external stakeholders Identifying the Key Features of Corporate Culture Founder or early