tailieunhanh - Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition): Chapter 6 - Jack E. Miller, John R. Walker, Karen Eich Drummond

Chapter 6 - Recruiting and selecting applicants. This chapter presents the following content: The labor market, determining labor needs, legal aspects of recruiting and selection, recruiting, selecting the right person. | Chapter 6 Recruiting and Selecting Applicants The Labor Market Determining Labor Needs Legal Aspects of Recruiting and Selection Recruiting Selecting the Right Person The Labor Market The supply of people looking for jobs The jobs available in the given area Many openings are predicted in the hospitality field The Hospitality Field Jobs include entry level, low-skill, minimum wage jobs, as well as certain jobs that require certain skills and abilities. Days and hours are irregular, scheduling patterns vary (split shifts, part time, and unusual hours). Sources of Workers Undergoing continuos changes with . work force. The majority of new workers are women, minorities, and immigrants. Many people are looking for temporary work and have no interest in long term commitment. Sources of Workers If the job your looking to fill is above the lowest level the first step is to look inside your own operation. Major Sources of Workers People looking for their first job. . | Chapter 6 Recruiting and Selecting Applicants The Labor Market Determining Labor Needs Legal Aspects of Recruiting and Selection Recruiting Selecting the Right Person The Labor Market The supply of people looking for jobs The jobs available in the given area Many openings are predicted in the hospitality field The Hospitality Field Jobs include entry level, low-skill, minimum wage jobs, as well as certain jobs that require certain skills and abilities. Days and hours are irregular, scheduling patterns vary (split shifts, part time, and unusual hours). Sources of Workers Undergoing continuos changes with . work force. The majority of new workers are women, minorities, and immigrants. Many people are looking for temporary work and have no interest in long term commitment. Sources of Workers If the job your looking to fill is above the lowest level the first step is to look inside your own operation. Major Sources of Workers People looking for their first job. Students. Women. “Moonlighters”. Unemployed. People who just want to get away. Aliens or immigrants. Retired people. Disabled. Characteristics of Your Labor Area Know the labor market in and out of your own industry- prevailing wages, unemployment rates, its makeup, competing enterprises. Know the demographics- ethnic groups, income levels, education levels, where the different groups live. Know about the community. Determining Labor Needs Defining Job Qualifications Forecasting Personnel Needs Training VS. Buying Skills Defining Job Qualification Job Specification- list the knowledge, skills and abilities, work experience, education and training. Do not discriminate in any way!!! Phrase (and think) in concrete terms what each job requires. Forecasting Personnel Needs Anticipating your needs of workers gives you more time to look for the right people. Use records of past sales, they might indicate past trends. Scheduling and downtime are key factors in forecasting your .

• Du lịch
• The hospitality industry
• Human resources
• Selecting applicants
• Recruiting applicants
• Labor market
• Sources of workers
• Hospitality law
• Hospitality managers
• Hospitality business structures
• Significant hospitality contracts
• Legally managing property
• Prevention philosophy
• Legal responsibilities
• Legally selecting employees
• Hospitality industry
• Management in the hospitality industry
• Food service
• Service industry
• Hospitality careers
• Hospitality management