tailieunhanh - Lecture Human resources management in the hospitality industry (2nd edition): Chapter 5 - David K. Hayes, Jack D. Ninemeier

Chapter 5 - Employee on-boarding: orientation and induction. The learning objectives for this chapter include: Explain some useful tactics for the new employee’s first day on the job, analyze the basic concerns of new employees as they begin work at and adapt to the hospitality organization, explain important procedures that should be used as employee orientation programs and procedures are developed and implemented,. | 1 Employee On-Boarding: Orientation and Induction Chapter 5 2 Learning Objectives Explain some useful tactics for the new employee’s first day on the job. Analyze the basic concerns of new employees as they begin work at and adapt to the hospitality organization. Explain important procedures that should be used as employee orientation programs and procedures are developed and implemented. 3 Learning Objectives Describe two final orientation-related activities: departmental induction and orientation follow-up. State the importance of employee handbooks, and list typical policy and procedure topics typically included in them. 4 The New Employee’s First Day Typically, the first day’s activities should be limited to what a new employee can reasonably be expected to learn and do on a first shift. 5 The New Employee’s First Day Suggested first day activities: Provide staff members with the new employee's résumé Assign an experienced employee to serve as a short-time mentor Set-up the new employee's workstation 6 The New Employee’s First Day Suggested first day activities: (cont.) If employment-related forms must be reviewed and/or signed, they should be made available If possible, the senior manager of the unit should personally meet and greet the new employee 7 The New Employee’s First Day Suggested first day activities: (cont.) Remember that the new employee is experiencing the organization’s culture for the first time Think beyond the on-boarding process 8 The New Employee Adaptation Process Whether it is planned or just “happens,” all newly employed staff go through an adaption process. Adaptation (to organization): The process by which new employees learn the values of and “what it’s like” to work for a hospitality organization during initial on-job experiences. 9 The New Employee Adaptation Process Step 1- New employee has perceptions and attitudes about the work and the organization Step 2- Early on-job experiences (orientation and training) affect new employee’s | 1 Employee On-Boarding: Orientation and Induction Chapter 5 2 Learning Objectives Explain some useful tactics for the new employee’s first day on the job. Analyze the basic concerns of new employees as they begin work at and adapt to the hospitality organization. Explain important procedures that should be used as employee orientation programs and procedures are developed and implemented. 3 Learning Objectives Describe two final orientation-related activities: departmental induction and orientation follow-up. State the importance of employee handbooks, and list typical policy and procedure topics typically included in them. 4 The New Employee’s First Day Typically, the first day’s activities should be limited to what a new employee can reasonably be expected to learn and do on a first shift. 5 The New Employee’s First Day Suggested first day activities: Provide staff members with the new employee's résumé Assign an experienced employee to serve as a short-time mentor Set-up the new .

• Quản trị kinh doanh
• Human resources management
• The hospitality industry
• Hospitality managers
• Quality staff
• Human resources policies
• Employee on boarding
• Orientation programs
• Handbooks of hospitality human resources management
• Hospitality human resources management
• Acquiring human resources
• Retaining human resources
• Human resource management’s role
• Developing human resources
• Critical human resource issues
• Human capital development
• HR practitioner’s view
• Human resources activities
• Human resources responsibilities
• Human resources
• Human resource management
• Lecture Human resource management
• Quản trị nguồn nhân lực
• Managing human resources globally
• Human capital
• Managing human resources
• Lecture Managing human resources
• Performance management
• Performance appraisal
• Strategic Human
• Resources Management
• Government Performance
• strategic goals
• Hospitality industry
• Ebook Human resources management
• Employee recruitment
• Human resource environment
• Developing employees
• Compensating human resources
• Operations Management
• Lecture Operations management
• Supply chain management
• Quality management
• Employee compensation
• International workforce
• Recruiting human resources
• Evaluate HR plan
• Compensation programs
• Compensation management
• Managing for success
• Strategic human resources management
• Healthcare workforce planning
• Workforce diversity
• Human resources policy
• Procedures activities
• Planning training programs
• Human resources terms
• Managing people
• Financial impact
• Human resource management activities
• Electronic human resource management
• Labor force