tailieunhanh - Lecture Business intelligence - Chapter 9: Management of business intelligence

This chapter presents the following content: Management of business intelligence, infrastructure, data infrastructure, organizational culture, structures, business intelligence governance, business intelligence competency center, degree of centralization of BI,. | Chapter 9: Management of Business Intelligence © Sabherwal & Becerra-Fernandez Outline Management of Business Intelligence Infrastructure Data Infrastructure Organizational Culture Structures Business Intelligence Governance Business Intelligence Competency Center Degree of Centralization of BI Processes Building the Business Case for BI Building Organizational Support Education Evaluation © Sabherwal & Becerra-Fernandez Management of Business Intelligence Management of BI refers to the set of actions needed to obtain the most value from the organization’s various BI efforts. The set of actions related to management of BI can be viewed in terms of three broad categories: Infrastructure – enhancing the quality of the BI infrastructure to best support BI tools and solutions Structures – developing structures needed for management of BI Processes – establishing and using appropriate processes for the day-to-day management of BI The three aspects mutually affect each other (see . | Chapter 9: Management of Business Intelligence © Sabherwal & Becerra-Fernandez Outline Management of Business Intelligence Infrastructure Data Infrastructure Organizational Culture Structures Business Intelligence Governance Business Intelligence Competency Center Degree of Centralization of BI Processes Building the Business Case for BI Building Organizational Support Education Evaluation © Sabherwal & Becerra-Fernandez Management of Business Intelligence Management of BI refers to the set of actions needed to obtain the most value from the organization’s various BI efforts. The set of actions related to management of BI can be viewed in terms of three broad categories: Infrastructure – enhancing the quality of the BI infrastructure to best support BI tools and solutions Structures – developing structures needed for management of BI Processes – establishing and using appropriate processes for the day-to-day management of BI The three aspects mutually affect each other (see figure on next slide) © Sabherwal & Becerra-Fernandez Management of Business Intelligence (contd.) An Overview of Management of Business Intelligence © Sabherwal & Becerra-Fernandez Processes Creating a business case Building organizational support Education Evaluation Development Sourcing Structures Governance Competency center Degree of centralization Infrastructure Data infrastructure Organizational culture Infrastructure Two aspects Data infrastructure – success of BI depends considerably on the data available in an organization Organizational culture – some organizational cultures are more conducive to BI than others Both have considerable effects on: The impacts of BI tools and solutions The structure and processes associated with the management of BI © Sabherwal & Becerra-Fernandez Infrastructure - Data infrastructure #1 Data drives BI Poor data infrastructure could be disastrous © Sabherwal & Becerra-Fernandez Infrastructure - Data infrastructure #2 Data

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• Business intelligence
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