tailieunhanh - Lecture Business (4/e): Chapter 9 - Ferrell, Hirt, Ferrell

Chapter 9 - Motivating the workforce. This chapter include objectives: Define human relations and determine why its study is important, summarize early studies that laid the groundwork for understanding employee motivation, compare and contrast the human-relations theories of Abraham Maslow and Frederick Herzberg,. | Part 4 Creating the Human Resource Advantage © 2015 McGraw-Hill Education. 1 CHAPTER 9 Motivating the Workforce CHAPTER 10 Managing Human Resources 9-2 2 Learning Objectives LO 9-1 Define human relations and determine why its study is important. LO 9-2 Summarize early studies that laid the groundwork for understanding employee motivation. LO 9-3 Compare and contrast the human-relations theories of Abraham Maslow and Frederick Herzberg. LO 9-4 Investigate various theories of motivation, including Theories X, Y, and Z; equity theory; and expectancy theory. LO 9-5 Describe some of the strategies that managers use to motivate employees. 9-3 3 Nature of Human Relations 9-4 4 9-5 Morale 5 Rewards 9-6 6 Historical Perspectives on Employee Motivation 9-7 7 Historical Perspectives on Employee Motivation 9-8 8 Maslow’s Hierarchy of Needs 9-9 9 Maslow’s Hierarchy of Needs 9-10 10 Herzberg’s Two-Factor Theory 9-11 11 McGregor’s Theory X and Theory Y 9-12 12 Theory Z, Equity Theory & Expectancy . | Part 4 Creating the Human Resource Advantage © 2015 McGraw-Hill Education. 1 CHAPTER 9 Motivating the Workforce CHAPTER 10 Managing Human Resources 9-2 2 Learning Objectives LO 9-1 Define human relations and determine why its study is important. LO 9-2 Summarize early studies that laid the groundwork for understanding employee motivation. LO 9-3 Compare and contrast the human-relations theories of Abraham Maslow and Frederick Herzberg. LO 9-4 Investigate various theories of motivation, including Theories X, Y, and Z; equity theory; and expectancy theory. LO 9-5 Describe some of the strategies that managers use to motivate employees. 9-3 3 Nature of Human Relations 9-4 4 9-5 Morale 5 Rewards 9-6 6 Historical Perspectives on Employee Motivation 9-7 7 Historical Perspectives on Employee Motivation 9-8 8 Maslow’s Hierarchy of Needs 9-9 9 Maslow’s Hierarchy of Needs 9-10 10 Herzberg’s Two-Factor Theory 9-11 11 McGregor’s Theory X and Theory Y 9-12 12 Theory Z, Equity Theory & Expectancy Theory 9-13 13 Strategies for Motivating Employees 9-14 14 Strategies for Motivating Employees 9-15 . | Part 4 Creating the Human Resource Advantage © 2015 McGraw-Hill Education. 1 CHAPTER 9 Motivating the Workforce CHAPTER 10 Managing Human Resources 9-2 2 Learning Objectives LO 9-1 Define human relations and determine why its study is important. LO 9-2 Summarize early studies that laid the groundwork for understanding employee motivation. LO 9-3 Compare and contrast the human-relations theories of Abraham Maslow and Frederick Herzberg. LO 9-4 Investigate various theories of motivation, including Theories X, Y, and Z; equity theory; and expectancy theory. LO 9-5 Describe some of the strategies that managers use to motivate employees. 9-3 3 Nature of Human Relations 9-4 4 9-5 Morale 5 Rewards 9-6 6 Historical Perspectives on Employee Motivation 9-7 7 Historical Perspectives on Employee Motivation 9-8 8 Maslow’s Hierarchy of Needs 9-9 9 Maslow’s Hierarchy of Needs 9-10 10 Herzberg’s Two-Factor Theory 9-11 11 McGregor’s Theory X and Theory Y 9-12 12 Theory Z, Equity Theory & Expectancy Theory 9-13 13 Strategies for Motivating Employees 9-14 14 Strategies for Motivating Employees 9-15 15

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