tailieunhanh - Lecture Business (4/e): Chapter 7 - Ferrell, Hirt, Ferrell

Chapter 7 - Organization, teamwork, and communication. This chapter include objectives: Define organizational structure and relate how organizational structures develop, describe how specialization and departmentalization help an organization achieve its goals, distinguish between groups and teams and identify the types of groups that exist in organizations, determine how organizations assign responsibility for tasks and delegate authority. | Part 3 Managing for Quality and Competitiveness © 2015 McGraw-Hill Education. 1 CHAPTER 6 The Nature of Management CHAPTER 7 Organization, Teamwork and Communication CHAPTER 8 Managing Service and Manufacturing Operations 7-2 2 Learning Objectives LO 7-1 Define organizational structure and relate how organizational structures develop. LO 7-2 Describe how specialization and departmentalization help an organization achieve its goals. LO 7-3 Determine how organizations assign responsibility for tasks and delegate authority. LO 7-4 Compare and contrast some common forms of organizational structure. LO 7-5 Distinguish between groups and teams and identify the types of groups that exist in organizations. LO 7-6 Describe how communication occurs in organizations. 7-3 3 Organizational Culture 7-4 4 Departmentalization 7-5 5 Departmentalization 7-6 6 Delegation of Authority 7-7 7 Degree of Centralization 7-8 8 Span of Management 7-9 A wide span of management exists when a manager directly . | Part 3 Managing for Quality and Competitiveness © 2015 McGraw-Hill Education. 1 CHAPTER 6 The Nature of Management CHAPTER 7 Organization, Teamwork and Communication CHAPTER 8 Managing Service and Manufacturing Operations 7-2 2 Learning Objectives LO 7-1 Define organizational structure and relate how organizational structures develop. LO 7-2 Describe how specialization and departmentalization help an organization achieve its goals. LO 7-3 Determine how organizations assign responsibility for tasks and delegate authority. LO 7-4 Compare and contrast some common forms of organizational structure. LO 7-5 Distinguish between groups and teams and identify the types of groups that exist in organizations. LO 7-6 Describe how communication occurs in organizations. 7-3 3 Organizational Culture 7-4 4 Departmentalization 7-5 5 Departmentalization 7-6 6 Delegation of Authority 7-7 7 Degree of Centralization 7-8 8 Span of Management 7-9 A wide span of management exists when a manager directly supervises a very large number of employees A narrow span of management exists when a manager directly supervises only a few subordinates 9 Organizational Structure 7-10 10 Groups and Teams 7-11 11 Committees and Task Forces 7-12 Typically come from across all departments and levels of an organization Membership is usually based on expertise rather than organizational position Occasionally, a task force may be formed from individuals outside a company 12 Teams 7-13 13 Formal Communication 7-14 14 Informal Communication 7-15 Managers can utilize informal communications as a sounding device Can obtain valuable information from the grapevine that could improve decision making Some organizations use the grapevine to their advantage by floating ideas, soliciting feedback, and reacting accordingly .