tailieunhanh - Lecture Business management information system - Lecture 29: Supporting collaboration

The topics discussed in this chapter are: Teams: the basis of organizations, understanding groups, characteristics of groups, types of groups, communities of practice, network armies, systems to support collaboration, managing collaboration in virtual organizations. | Supporting Collaboration Lecture 29 1 Today’s Lecture Introduction Teams: The Basis of Organizations Understanding Groups Characteristics of Groups Types of Groups Communities of Practice Network Armies 2 Today’s Lecture cont. Systems to Support Collaboration Supporting Same Time/Same Place Collaboration Supporting Same Time/Same Place Presentations and Discussions Supporting Different Place Collaboration Managing Collaboration in Virtual Organizations Motivating a Virtual Workforce Governing Virtual Organizations 3 Introduction The company of the future could be a collection of online communities: Some are internal and others reach outside the organization’s boundaries into one’s business ecosystem Some are designed and formed outright and others just grow on their own A main job of executives and managers is to foster these communities and the collaboration they engender A major job of CIOs is to provide the technology to support online communities and online collaboration 4 . | Supporting Collaboration Lecture 29 1 Today’s Lecture Introduction Teams: The Basis of Organizations Understanding Groups Characteristics of Groups Types of Groups Communities of Practice Network Armies 2 Today’s Lecture cont. Systems to Support Collaboration Supporting Same Time/Same Place Collaboration Supporting Same Time/Same Place Presentations and Discussions Supporting Different Place Collaboration Managing Collaboration in Virtual Organizations Motivating a Virtual Workforce Governing Virtual Organizations 3 Introduction The company of the future could be a collection of online communities: Some are internal and others reach outside the organization’s boundaries into one’s business ecosystem Some are designed and formed outright and others just grow on their own A main job of executives and managers is to foster these communities and the collaboration they engender A major job of CIOs is to provide the technology to support online communities and online collaboration 4 Introduction Cont Teams: the Basis of Organizations Organizations are becoming information-based, and will thus be organized not like a manufacturing organization but more like a hospital, which is team based Hospitals: Have specialty units, each with its own knowledge, training, and language Work in the units is done by ad hoc teams, assembled to address a patient’s condition and diagnosis 5 Introduction Cont Systems that contain support groups are important because most people spend 60 to 80 percent of their time working with others Yet, people seem to feel they are most productive when they work alone Introduction Cont Teams: the Basis of Organizations cont. We are in the third evolution in the structure of management: Around 1900 – separated business ownership form management. 1920s – created the ‘command and control’ corporation. Now – organization of knowledge specialists 7 Introduction Cont Organizations are becoming flatter, with fewer ‘HQ’ staff and many .