tailieunhanh - Lecture Project management: A managerial approach – Chapter 10: Monitoring and information systems

Chapter 10 examines the information requirements of a project and the need for monitoring critical activities. Included in this chapter is a description of some common project management information systems (PMIS). | Chapter 10 Monitoring and Information Systems 10- Terms Monitoring - Collecting, recording, and reporting information concerning any and all aspects of project performance Controlling - Uses the data supplied by monitoring to bring actual performance into compliance with the plan Evaluation - Judgments regarding the quality and effectiveness of project performance 10- The Planning–Monitoring–Controlling Cycle We mainly want to monitor: Time (schedule) Cost (budget) Scope (project performance) Closed-loop system Revised plans and schedules following corrective actions 10- Project Authorization and Expenditure Control System Information Flow 10- Designing the Monitoring System Identify key factors to be controlled Scope Cost Time Information to be collected must be identified 10- Designing the Monitoring System Continued Do not want to avoid collecting necessary data because it is hard to get Do not want to collect too much data The next step is to design a reporting | Chapter 10 Monitoring and Information Systems 10- Terms Monitoring - Collecting, recording, and reporting information concerning any and all aspects of project performance Controlling - Uses the data supplied by monitoring to bring actual performance into compliance with the plan Evaluation - Judgments regarding the quality and effectiveness of project performance 10- The Planning–Monitoring–Controlling Cycle We mainly want to monitor: Time (schedule) Cost (budget) Scope (project performance) Closed-loop system Revised plans and schedules following corrective actions 10- Project Authorization and Expenditure Control System Information Flow 10- Designing the Monitoring System Identify key factors to be controlled Scope Cost Time Information to be collected must be identified 10- Designing the Monitoring System Continued Do not want to avoid collecting necessary data because it is hard to get Do not want to collect too much data The next step is to design a reporting system that gets the data to the proper people in a timely and understandable manner Five Telltale Signs of Project Trouble Muddy waters Mysterious stakeholders Unconstrained constraints Suspicious status reports Discord and drama 10- 10- Data Collection Once we know the data we want, we need to decide how to collect it Should the data be collected after some event? Should it be collected on a regular basis? Are there any special forms needed for data collection? 10- Forms of Data Frequency counts Raw numbers Subjective numeric ratings Indicators Verbal measures 10- Information Needs and Reporting Everyone should be tied into the reporting system Reports should address each level Not at same depth and frequency for every level Lower-level needs detailed information Senior management levels need overview reports Report frequency is typically high at low levels and less frequent at higher levels Everyone concerned with the project should be appropriately tied into the .

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• Managerial process
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