tailieunhanh - Lecture Management (2nd edition) – Chapter 6: Ethics and social responsibility

This chapter’s objectives are to: Explain ethics as they relate to the five domains of individuals, organizations, stakeholders, government, and the global community demonstrate processes and practices for managing organizational ethics describe how businesses approach social responsibility summarize management’s role in building responsible businesses based on ethical decision making. | Chapter 6 Ethics and Social Responsibility Learning Objectives Explain ethics as they relate to the five domains of individuals, organizations, stakeholders, government, and the global community Demonstrate processes and practices for managing organizational ethics Describe how businesses approach social responsibility Summarize management’s role in building responsible businesses based on ethical decision making Ethics The moral principles, values, and beliefs that govern group or individual behavior according to what is right or wrong and what contributes to the balanced good of all stakeholders Ethical dilemma – a situation in which no choice is entirely right What Are Ethics? (p. 144) Domains of ethical decision making What Are Ethics? (cont.) Figure Individuals (p. 145) Lawrence Kohlberg’s “stages of moral development” Progression from interests in self to interest in others (p. 146) Preconventional – moral decisions are based primarily on self-protection or self-interest . | Chapter 6 Ethics and Social Responsibility Learning Objectives Explain ethics as they relate to the five domains of individuals, organizations, stakeholders, government, and the global community Demonstrate processes and practices for managing organizational ethics Describe how businesses approach social responsibility Summarize management’s role in building responsible businesses based on ethical decision making Ethics The moral principles, values, and beliefs that govern group or individual behavior according to what is right or wrong and what contributes to the balanced good of all stakeholders Ethical dilemma – a situation in which no choice is entirely right What Are Ethics? (p. 144) Domains of ethical decision making What Are Ethics? (cont.) Figure Individuals (p. 145) Lawrence Kohlberg’s “stages of moral development” Progression from interests in self to interest in others (p. 146) Preconventional – moral decisions are based primarily on self-protection or self-interest Conventional – moral decisions are based primarily on social norms Societal norms – expectations about how people (and organizations) should behave Postconventional – moral decisions are based primarily on what individual believes is good for society as a whole What Are Ethics? (cont.) What Are Ethics? (cont.) Kohlberg’s stages of moral development Figure What Are Ethics? (cont.) Organizations - posture of the organization toward the local and global communities (p. 146) Figure What Are Ethics? (cont.) Value-based management - company’s culture impacts employee behavior in ways that are consistent with the organization’s mission and values (p. 147) Figure What Are Ethics? (cont.) Stakeholders (p. 148) Internal and external constituents with a direct interest in the organization’s behavior Experience the effects of company’s management decisions Figure What Are Ethics? (cont.) Externality – a cost (negative) or benefit (positive) that occurs beyond the direct exchange .