tailieunhanh - Lecture Management communication (3/e): Chapter 19 - Bell, Smith

Chapter 19 - Communication for intercultural management. In this chapter, the following content will be discussed: Recognizing cultural misconceptions, eleven areas of intercultural misunderstanding. | 5/14/2020 5:46:50 AM Recognizing Cultural Misconceptions • "Everyone is essentially like me." • "Others lack my advantages." • "All we have to do is get together." • "I speak the language." • "They'll see that I'm sincere." • "They have to respect my knowledge." • "We're all interested in the bottom line." 5/14/2020 5:46:50 AM Eleven Areas of Intercultural Misunderstanding • How do genders relate? • How does the culture indicate respect? • How does the culture view space and time? • What are the culture's taboos? • How are business commitments made? • What nonverbal cues are used in the culture? 5/14/2020 5:46:50 AM Eleven Areas of Intercultural Misunderstanding (continued) • How does translation affect understanding? • How should one dress? • How is persuasion handled in the culture? • What aspects of religion or politics must be understood? • What prejudices must you overcome? | 5/14/2020 6:16:38 AM Recognizing Cultural Misconceptions • "Everyone is essentially like me." • "Others lack my advantages." • "All we have to do is get together." • "I speak the language." • "They'll see that I'm sincere." • "They have to respect my knowledge." • "We're all interested in the bottom line." 5/14/2020 6:16:38 AM Eleven Areas of Intercultural Misunderstanding • How do genders relate? • How does the culture indicate respect? • How does the culture view space and time? • What are the culture's taboos? • How are business commitments made? • What nonverbal cues are used in the culture? 5/14/2020 6:16:38 AM Eleven Areas of Intercultural Misunderstanding (continued) • How does translation affect understanding? • How should one dress? • How is persuasion handled in the culture? • What aspects of religion or politics must be understood? • What prejudices must you overcome? | 5/14/2020 6:32:14 AM Recognizing Cultural Misconceptions • "Everyone is essentially like me." • "Others lack my advantages." • "All we have to do is get together." • "I speak the language." • "They'll see that I'm sincere." • "They have to respect my knowledge." • "We're all interested in the bottom line." 5/14/2020 6:32:14 AM Eleven Areas of Intercultural Misunderstanding • How do genders relate? • How does the culture indicate respect? • How does the culture view space and time? • What are the culture's taboos? • How are business commitments made? • What nonverbal cues are used in the culture? 5/14/2020 6:32:14 AM Eleven Areas of Intercultural Misunderstanding (continued) • How does translation affect understanding? • How should one dress? • How is persuasion handled in the culture? • What aspects of religion or politics must be understood? • What prejudices must you overcome? . | 5/14/2020 6:50:35 AM Recognizing Cultural Misconceptions • "Everyone is essentially like me." • "Others lack my advantages." • "All we have to do is get together." • "I speak the language." • "They'll see that I'm sincere." • "They have to respect my knowledge." • "We're all interested in the bottom line." 5/14/2020 6:50:35 AM Eleven Areas of Intercultural Misunderstanding • How do genders relate? • How does the culture indicate respect? • How does the culture view space and time? • What are the culture's taboos? • How are business commitments made? • What nonverbal cues are used in the culture? 5/14/2020 6:50:35 AM Eleven Areas of Intercultural Misunderstanding (continued) • How does translation affect understanding? • How should one dress? • How is persuasion handled in the culture? • What aspects of religion or politics must be understood? • What prejudices must you overcome?