tailieunhanh - Lecture Organizational behavior – Chapter 15: Leading organizational change

Lecture Organizational behavior – Chapter 15: Leading organizational change. The contents of this chapter include all of the following: Step 1: recognize need, step 2: unfreeze, step 3: change, step 4: refreeze. | 15 Leading Organizational Change Neubert & Dyck’s Organizational Behavior 1 Chapter Navigator Step 1: Recognize Need Step 2: Unfreeze Step 3: Change Step 4: Refreeze 2 Copyright ©2014 John Wiley & Sons, Inc. 3 Step 1: Recognize Need Types of Change Organizational Development Factors That Impact Change Recognize The Need For Change: Conventional and Sustainable Approaches Open Book Management 4 Types of Change Organizational Change Transformational Versus Incremental Change Planned Versus Unplanned Change Innovation Versus Imitation Organizational Development 5 Copyright ©2014 John Wiley & Sons, Inc. 6 Recognize The Need For Change Internal Factors That Recognize The Need For Change External Factors That Recognize The Need For Change Recognize The Need For Change: Conventional Approach Recognize The Need For Change: Sustainable Approach Open Book Management 7 Step 2: Unfreeze Objectives of the Unfreezing Stage Approaches in the Unfreezing Stage Unfreezing Stage: Conventional Approach . | 15 Leading Organizational Change Neubert & Dyck’s Organizational Behavior 1 Chapter Navigator Step 1: Recognize Need Step 2: Unfreeze Step 3: Change Step 4: Refreeze 2 Copyright ©2014 John Wiley & Sons, Inc. 3 Step 1: Recognize Need Types of Change Organizational Development Factors That Impact Change Recognize The Need For Change: Conventional and Sustainable Approaches Open Book Management 4 Types of Change Organizational Change Transformational Versus Incremental Change Planned Versus Unplanned Change Innovation Versus Imitation Organizational Development 5 Copyright ©2014 John Wiley & Sons, Inc. 6 Recognize The Need For Change Internal Factors That Recognize The Need For Change External Factors That Recognize The Need For Change Recognize The Need For Change: Conventional Approach Recognize The Need For Change: Sustainable Approach Open Book Management 7 Step 2: Unfreeze Objectives of the Unfreezing Stage Approaches in the Unfreezing Stage Unfreezing Stage: Conventional Approach Unfreezing Stage: Sustainable Approach 8 The Unfreezing Stage Objectives of the Unfreezing Stage Approaches in the Unfreezing Stage Unfreezing Stage: Conventional Approach Unfreezing Stage: Sustainable Approach 9 Resistance To Change Broken Promises Threat To Identity Uncertain Plans Cultural Differences 10 Copyright ©2014 John Wiley & Sons, Inc. 11 Step 3: Change Interventions Target Areas for Organizational Change Interventions Members’ Confidence in Organizational Leaders Members’ Confidence in Their Own Abilities Members’ Attitude Towards The Change 12 Copyright ©2014 John Wiley & Sons, Inc. 13 Target Areas for Organizational Change Interventions What are Interventions? Technology People Physical Setting Structures 14 Copyright ©2014 John Wiley & Sons, Inc. 15 Members’ Confidence in Organizational Leaders Members Must Be Convinced of Leaders’ Skills Model Desired Behavior Leaders Must Have Integrity and Be Consistent Good Planning Skills Earning Trust 16 Members’ Confidence in .