tailieunhanh - Lecture Organizational behavior – Chapter 6: Making decisions

Lecture Organizational behavior – Chapter 6: Making decisions. The contents of this chapter include all of the following: Identify the need for a decision, develop alternative responses, choose the appropriate alternative, implement a choice. | 6 Making Decisions Neubert & Dyck’s Organizational Behavior 1 Chapter Navigator Identify The Need For a Decision Develop Alternative Responses Choose The Appropriate Alternative Implement a Choice 2 Copyright ©2014 John Wiley & Sons, Inc. 3 Identify The Need For A Decision What is a Decision? Problems and Opportunities Scripts Underlying Issues and Relevant Stakeholders Sustainable Decision Making Process 4 Decisions, Problems and Opportunities What is a Decision? Examples of Decisions Problems and Opportunities Step one: Identifying The Need For a Decision Scripts 5 Stakeholders and Sustainable Decision Making Underlying Issues Stakeholder Analysis Complicating Factors Sustainable Decision Making Process 6 Develop Alternative Reponses Basic Alternative Reponses Programmed Decisions Non-Programmed Decisions Developing Alternatives: Sustainable Approach 7 Basic Alternative Responses and Programmed Decisions Choices When Making Decisions What are Programmed Decisions? Examples of . | 6 Making Decisions Neubert & Dyck’s Organizational Behavior 1 Chapter Navigator Identify The Need For a Decision Develop Alternative Responses Choose The Appropriate Alternative Implement a Choice 2 Copyright ©2014 John Wiley & Sons, Inc. 3 Identify The Need For A Decision What is a Decision? Problems and Opportunities Scripts Underlying Issues and Relevant Stakeholders Sustainable Decision Making Process 4 Decisions, Problems and Opportunities What is a Decision? Examples of Decisions Problems and Opportunities Step one: Identifying The Need For a Decision Scripts 5 Stakeholders and Sustainable Decision Making Underlying Issues Stakeholder Analysis Complicating Factors Sustainable Decision Making Process 6 Develop Alternative Reponses Basic Alternative Reponses Programmed Decisions Non-Programmed Decisions Developing Alternatives: Sustainable Approach 7 Basic Alternative Responses and Programmed Decisions Choices When Making Decisions What are Programmed Decisions? Examples of Programmed Decisions Decision Rules and Policies Examples of Decision Rules and Policies 8 Non-programmed Decisions and a Sustainable Approach Limitations of Programmed Decisions What are Non-programmed Decisions? Examples of Non-programmed Decisions Conventional versus Sustainable Decision Makers: Three Basic Options 9 Choose The Appropriate Alternative Goal Consensus Available Knowledge Uncertainty Decision Making Methods (Rational Choice, Political, Selective, Administrative) 10 Goal Consensus, Available Knowledge and Uncertainty What is Goal Consensus? Low Versus High Goal Consensus What is Available Knowledge? What is Uncertainty? Implications of Uncertainty 11 Decision Making Methods Rational Choice Method Political Method Incremental Trial and Error Method Subjective Method – Intuition and Tacit Knowledge Administrative Method 12 Copyright ©2014 John Wiley & Sons, Inc. 13 Choose The Appropriate Alternative Satisficing and Framing Subjective Effects of Decisions on Employee Appraisals