tailieunhanh - Lecture Management practices: Lecture 01 - Dr. M. Shakil Ahmad

Lecture 01 - Introduction. The following will be discussed in this chapter: Management key concepts, functions of management, decisional roles, why to study management practices? | Management Practices Lecture 01 1 Introduction Dr. M. Shakil Ahmad PhD Business Management Universiti Teknologi Malaysia, Malaysia MS (Management) COMSATS Institute of IT, Abbottabad 2 Course Contents Managers and Managing. The Evolution of Management Theory. The Organizational Environment. The Global Environment. Ethics, Social Responsibility, and Diversity. The Manager as a Decision Maker. The Manager as a Planner and Strategist. Managing Organizational Structure. Organizational Control and Culture. Building Human Resources. The Manager as a Person. Motivation. 3 Course Contents Leadership Groups and Teams Communication Organizational Conflict, Politics, and Change Managing Information Systems and Technologies Operations Management: Managing Quality, Efficiency, and Responsiveness to Customer The Management of Innovation, Product Development, and Entrepreneurship 4 5 Gareth R. Jones Jennifer M. George Charles W. L. Hill 6 Management Key Concepts Organizations: People working . | Management Practices Lecture 01 1 Introduction Dr. M. Shakil Ahmad PhD Business Management Universiti Teknologi Malaysia, Malaysia MS (Management) COMSATS Institute of IT, Abbottabad 2 Course Contents Managers and Managing. The Evolution of Management Theory. The Organizational Environment. The Global Environment. Ethics, Social Responsibility, and Diversity. The Manager as a Decision Maker. The Manager as a Planner and Strategist. Managing Organizational Structure. Organizational Control and Culture. Building Human Resources. The Manager as a Person. Motivation. 3 Course Contents Leadership Groups and Teams Communication Organizational Conflict, Politics, and Change Managing Information Systems and Technologies Operations Management: Managing Quality, Efficiency, and Responsiveness to Customer The Management of Innovation, Product Development, and Entrepreneurship 4 5 Gareth R. Jones Jennifer M. George Charles W. L. Hill 6 Management Key Concepts Organizations: People working together and coordinating their actions to achieve specific goals. Goal: A desired future condition that the organization seeks to achieve. Management: The process of using organizational resources to achieve the organization’s goals by. Planning, Organizing, Leading, and Controlling 7 Additional Key Concepts Resources are organizational assets and include: People, Machinery, Raw materials, Information, skills, Financial capital. Managers are the people responsible for supervising the use of an organization’s resources to meet its goals. 8 Achieving High Performance Organizations must provide a good or service desired by its customers. Chen One and Addidas manages his firm to provide quality products. Physicians, nurses and health care administrators seek to provide healing from sickness. McDonald’s restaurants provide burgers, fries and shakes that people want to buy. 9 Organizational Performance Measures how efficiently and effectively managers use resources to satisfy customers and .