tailieunhanh - Ebook Human resource management (13th edition): Part 2

(BQ) Part 2 book "Human resource management" hass contents: Performance management and appraisal, performance management and appraisal, incentive plans and executive compensation, managing employee benefits, risk management and worker protection,.and other contents. | C H A P T E R 10 Performance Management and Appraisal After you have read this chapter, you should be able to: • Identify the components of performance management systems. • Distinguish between performance management and performance appraisal. • Explain the differences between administrative and developmental uses of performance appraisal. • Describe the advantages and disadvantages of multisource (360-degree) appraisals. • Discuss the importance of training managers and employees about performance appraisal, and give examples of rater errors. • Identify several concerns about appraisal feedback and ways to make it more effective. 318 Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. 318 26/06/10 5:19 PM HR Headline Performance Management Does Not Focus Enough on Ethics A (Ryan McVay/Photodisc/Getty Images) recent study determined that many organizations do not focus enough on ethics when managing performance. For instance, only 43% of HR practitioners indicated that their employers included measures of ethics on performance evaluations. Making matters worse, professionals claimed that they were expected to take an active role in managing ethics, but many felt disconnected from the process. Further, many companies do not have a comprehensive program that raises awareness of ethics, and some companies have developed no ethics policies whatsoever. Such findings are troubling considering that problems are common. Organizations need to develop standards governing how employees are expected to Given these realities, HR professionals should be involved in the development of those standards. Performance management practices such as evaluation forms should include measures that identify positive behaviors. HR professionals also need to create comprehensive programs that increase the motivation to take .