tailieunhanh - Lecture Introduction to management - Lecture 25

After studying this chapter you will be able to understand: Identify the kinds of behaviors managers need to motivate in people, list principles for setting goals that motivate employees, summarize how to reward good performance effectively, describe the key beliefs that affect peoples’ motivation. | Introduction to Management LECTURE 25: Introduction to Management MGT 101 1 Introduction to Management In lecture 24 we discussed Topics from Chapter 11: Group Decision Conflict Management Teams Management 2 Introduction to Management Today in Chapter 12 we will discuss What is Change ? The Change Process. Organizational Development Innovation 3 Introduction to Management (Chapter 12) Chapter 12: Managing Change & Innovations 4 Introduction to Management (Chapter 12) What is Change ? 5 Introduction to Management (Chapter 12) 6 What Is Change? Characteristics of Change Is constant yet varies in degree and direction Produces uncertainty yet is not completely unpredictable Creates both threats and opportunities Managing change is an integral part of every manager’s job. Introduction to Management (Chapter 12) 7 External and Internal Forces for Change External • Changing consumer needs and wants • New governmental laws • Changing technology • Economic changes Introduction to Management (Chapter 12) 8 External and Internal Forces for Change Internal • New organizational strategy • Change in composition of workforce • New equipment • Changing employee attitudes Introduction to Management (Chapter 12) The Change Process 9 Introduction to Management (Chapter 12) 10 The Change Process The Calm Waters Metaphor Lewin’s description of the change process as a break in the organization’s equilibrium state Unfreezing the status quo Changing to a new state Refreezing to make the change permanent Introduction to Management (Chapter 12) 11 The Change Process Introduction to Management (Chapter 12) 12 White-Water Rapids Metaphor The lack of environmental stability and predictability requires that managers and organizations continually adapt (manage change actively) to survive. Introduction to Management (Chapter 12) Organizational Change & Change Agents 13 Introduction to Management (Chapter 12) 14 Organizational Change Any alterations in the people, structure, or technology of an . | Introduction to Management LECTURE 25: Introduction to Management MGT 101 1 Introduction to Management In lecture 24 we discussed Topics from Chapter 11: Group Decision Conflict Management Teams Management 2 Introduction to Management Today in Chapter 12 we will discuss What is Change ? The Change Process. Organizational Development Innovation 3 Introduction to Management (Chapter 12) Chapter 12: Managing Change & Innovations 4 Introduction to Management (Chapter 12) What is Change ? 5 Introduction to Management (Chapter 12) 6 What Is Change? Characteristics of Change Is constant yet varies in degree and direction Produces uncertainty yet is not completely unpredictable Creates both threats and opportunities Managing change is an integral part of every manager’s job. Introduction to Management (Chapter 12) 7 External and Internal Forces for Change External • Changing consumer needs and wants • New governmental laws • Changing technology • Economic changes Introduction to Management .