tailieunhanh - Book Management (9th edition): Part 2

(BQ) Part 2 book "Management" has contents: Managing human resources, managing diversity, dynamics of behavior in organizations, motivating employees, managing communication, managing quality and performance, managing the value chain, information technology, and e business, leading teams,.and other contents. | chapter11 Getting the Right People on the Bus The Strategic Role of HRM Is to Drive Organizational Performance The Strategic Approach Building Human Capital to Drive Performance Globalization The Impact of Federal Legislation on HRM New Manager Self-Test: What Is Your HR Work Orientation? The Changing Nature of Careers The Changing Social Contract Innovations in HRM Finding the Right People Human Resource Planning Recruiting Selecting Managing Talent Training and Development Performance Appraisal Maintaining an Effective Workforce Compensation Benefits Termination Learning Outcomes Chapter Outline © GETTY IMAGES/DIGITAL VISION pt4 After studying this chapter, you should be able to: 1. Explain the strategic role of human resource management. 2. Describe federal legislation and societal trends that influence human resource management. 3. Explain what the changing social contract between organizations and employees means for workers and human resource managers. 4. Show how organizations determine their future staffing needs through human resource planning. 5. Describe the tools managers use to recruit and select employees. 6. Describe how organizations develop an effective workforce through training and performance appraisal. 7. Explain how organizations maintain a workforce through the administration of wages and salaries, benefits, and terminations. Managing Human Resources 1 Introduction GETTING THE RIGHT PEOPLE ON THE BUS1 Mostly True 1. I will readily fire someone who isn’t working out for the interests of the organization. 3. I expect to spend 40 percent to 60 percent of my management time on issues such as recruiting, developing, and placing people. 4. I will paint a realistic picture of negative job aspects that will help scare off the wrong people for the job. 2 3 Planning 2. Selecting the right people for a winning business team is as important to me as it is to a winning sports team. Mostly False SCORING AND INTERPRETATION: Most new managers .

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