tailieunhanh - Lecture Learning management systems - Lecture 12

Lecture 12 - Influencing and communication. In this chapter we will discuss: A fundamental understanding of influencing, insights about emotional intelligence, an understanding of how communication works, hints for communicating in organizations, useful ideas for encouraging organizational communication. | CSC350: Learning Management Systems COMSATS Institute of Information Technology (Virtual Campus) Lecture # 12 Influencing and Communication 2 Fundamental principles of changing an organization Insights about factors to consider when changing an organization An appreciation for the relationship between change and stress How to handle conflict as a factor related to organizational change Knowledge about virtuality as a vehicle for organizational change Review of the Previous Lecture 3 A fundamental understanding of influencing Insights about emotional intelligence An understanding of how communication works Hints for communicating in organizations Useful ideas for encouraging organizational communication Topics of Discussion 4 Process of guiding activities of organization members in appropriate directions Focusing on organization members as people Ability to influence others is a primary determinant of a successful manager FUNDAMENTALS OF INFLUENCING 5 Influencing Subsystem 6 . | CSC350: Learning Management Systems COMSATS Institute of Information Technology (Virtual Campus) Lecture # 12 Influencing and Communication 2 Fundamental principles of changing an organization Insights about factors to consider when changing an organization An appreciation for the relationship between change and stress How to handle conflict as a factor related to organizational change Knowledge about virtuality as a vehicle for organizational change Review of the Previous Lecture 3 A fundamental understanding of influencing Insights about emotional intelligence An understanding of how communication works Hints for communicating in organizations Useful ideas for encouraging organizational communication Topics of Discussion 4 Process of guiding activities of organization members in appropriate directions Focusing on organization members as people Ability to influence others is a primary determinant of a successful manager FUNDAMENTALS OF INFLUENCING 5 Influencing Subsystem 6 Constituent Parts of Influencing Subsystem 7 Skills Management Students Need 8 Daniel Goleman Capacity of people to recognize their own feelings and the feelings of others, to motivate themselves, and to manage their own emotions as well as their emotions in relationships with others EMOTIONAL INTELLIGENCE 9 Skills of Emotionally Intelligent Managers 10 Motivation Communication Leadership Teamwork Creativity Innovation Influencing & Emotionally Intelligent Management Concepts 11 Process of sharing information with individuals One person projecting a message to one or more other people with hopefully all parties involved arriving at a common understanding of the message that was sent COMMUNICATION 12 Three basic elements: Source/Encoder Signal Decoder/Destination Source determines information to share, Encodes that message, Transmits message to Destination, Destination decodes the message Interpersonal Communication 13 Communication Process 14 Getting to Understanding 15 Macro Barriers .

• Cơ sở dữ liệu
• Learning management systems
• Management skills
• Lecture Learning management systems
• Computer based learning
• Management system
• Emotional intelligence
• Encouraging organizational communication
• Collaborative learning
• Instructor led learning
• Process and organizational resources
• Learning management careers
• E learning standards support
• Moodle in Brief
• Global management skill
• Human resource management
• Management process
• Organizational resources
• Social responsibility
• Federal legislation
• Plans and planning tools