tailieunhanh - Lecture Fundamentals of business law (7/e): Chapter 13 - M.L Barron

Chapter 13 - Consumer protection legislation. At the end of this chapter you should understand: the main principles of consumer protection legislation, how the Australian Consumer Law (ACL) was enacted, the significant role the ACL plays in providing protection to consumers,. | This is the prescribed textbook for your course. Available NOW at your campus bookstore! CONSUMER PROTECTION LEGISLATION CHAPTER 13 13- Learning objectives At the end of this chapter you should understand: the main principles of consumer protection legislation how the Australian Consumer Law (ACL) was enacted the significant role the ACL plays in providing protection to consumers the provisions of the ACL that deal with: – unfair trade practices – misleading or deceptive conduct – unconscionable conduct – product safety and product information – consumer guarantees – manufacturers’ and importers’ liability Learning objectives (cont.) the civil remedies, criminal penalties and defences available to aggrieved consumers the criminal penalties imposed for a breach of the Australian Consumer Law the defences that can be claimed the functions of the Australian Competition and Consumer Commission the functions of small claims tribunals and agencies. Introduction Legislation to protect consumers in Australia has recently been significantly reformed. This reform has taken place with the cooperation of the federal government together with all state and territory governments. This has resulted for the first time in a national approach and application to the regulation of traders (no matter what their structure) and the protection of consumers across Australia. Consequences of national reform 1 January 2011, the Trade Practices Act 1974 (Cwlth) became the Competition and Consumer Act 2010 (Cwlth), (CCA). 1 January 2011, the Australian Consumer Law, (ACL), Schedule 2 of the CCA, became fully operative. The ACL has overcome the constitutional difficulties confronted by the TPA, replaced all state and territory fair trading legislation and applies to all consumer transactions across Australia. The ACL is jointly administered and enforced by the ACCC and state and territory authorities. Who is a consumer under the ACL? ACL section 3 provides that: A person is regarded as a . | This is the prescribed textbook for your course. Available NOW at your campus bookstore! CONSUMER PROTECTION LEGISLATION CHAPTER 13 13- Learning objectives At the end of this chapter you should understand: the main principles of consumer protection legislation how the Australian Consumer Law (ACL) was enacted the significant role the ACL plays in providing protection to consumers the provisions of the ACL that deal with: – unfair trade practices – misleading or deceptive conduct – unconscionable conduct – product safety and product information – consumer guarantees – manufacturers’ and importers’ liability Learning objectives (cont.) the civil remedies, criminal penalties and defences available to aggrieved consumers the criminal penalties imposed for a breach of the Australian Consumer Law the defences that can be claimed the functions of the Australian Competition and Consumer Commission the functions of small claims tribunals and agencies. Introduction Legislation to protect .

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