tailieunhanh - Ebook Operations management (5th edition): Part 1

(BQ) Part 1 book "Operations management" has contents: Process design, operations management, the strategic role and objectives of operations, operations strategy, the design of products and services, supply network design, layout and flow, process technology, job design and work organization. | . To download more slides, ebooks, solution manual, and test bank, visit • create and deliver products and services at lower cost and with higher revenue? • meet the challenges posed by changes in customer preferences, internet-based technologies and global supply networks? • promote creativity, manage knowledge and innovation, and encourage social responsibility? The answer is through effective operations management. Managing operations is important, exciting and challenging, and it’s critical to successful organisational performance. In this market-leading text, Slack, Chambers and Johnston bring to life the study of operations management with over 100 contemporary and international examples of operations in practice, as well as providing critical commentaries on areas of academic debate. Tracking the latest developments in the field, the fifth edition of Operations Management examines issues such as: • Supply-chain planning that enables the ‘fast fashion’ of Zara, H&M and Benetton • How information technology helped the city of New Orleans in recovering from Hurricane Katrina • The outsourcing of laptop manufacturing by Apple, Dell and Sony • The ‘greening’ of operations in Hewlett OPERATIONS MANAGEMENT How does an organisation Packard’s recycling programme fifth edition Use the Access Code inside this book to unlock valuable online learning resources at: ISBN 0-273-70847-3 Nigel Slack Stuart Chambers Robert Johnston IMPROVE YOUR GRADE! fifth edition OPERATIONS MANAGEMENT Nigel Slack Stuart Chambers Robert Johnston ACCESS CODE INSIDE unlock valuable online learning resources 9 780273 708476 an imprint of 1 Front cover image: © Getty Images Once opened this pack cannot be returned for a refund 16/10/06 13:25:52 9/25/07 7:52 AM Page i . To download more slides, ebooks, solution manual, and test bank, visit .

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