tailieunhanh - Ebook Management - A practical introduction (8th edition): Part 2

(BQ) Part 2 book "Management - A practical introduction" has contents: Motivating employees - achieving superior performance in the workplace; groups and teams - increasing cooperation, reducing conflict; control systems and quality management - techniques for enhancing organizational effectiveness,.and other contents. | 9 Human Resource Management Getting the Right People for Managerial Success Major Questions You Should Be Able to Answer Strategic Human Resource Management Major Question: How can I assess employees’ performance more accurately and give more effective feedback? Major Question: How do effective managers view the role of people in their organization’s success? Recruitment and Selection: Putting the Right People into the Right Jobs Managing an Effective Workforce: Compensation and Benefits Major Question: What are the various forms of compensation? The Legal Requirements of Human Resource Management Major Question: To avoid exposure to legal liabilities, what areas of the law do I need to be aware of? Orientation, Training, and Development Major Question: Once people are hired, what’s the best way to see that they do what they’re supposed to do? Managing Promotions, Transfers, Disciplining, and Dismissals Major Question: What are some guidelines for handling promotions, transfers, disciplining, and dismissals? Major Question: How can I reduce mistakes in hiring and find great people who might work for me? Performance Appraisal Labor-Management Issues Major Question: What are the principal processes and issues involved in organizing labor unions? THE MANAGER’S TOOLBOX Soft Skills and Social Graces: Boosting Your Advantage in the Hiring World Didn’t get hired? Maybe you’re lacking in the right soft skills: appearance, manners, punctuality, ability to communicate well—in other words, professional behavior. As discussed in Chapter 1, it’s what employers complain they can’t find in many job applicants, especially among eat them one at a time. Scoop the spoon away from (not toward) you when consuming soup. Don’t chew the ice cubes from your drink. Put your napkin on your chair (not the table) if you have to leave the table in mid-meal. Above all, chew