tailieunhanh - Lecture A systems approach to small group interaction (8/e): Chapter 8 - Stewart L. Tubbs

Chapter 8 - Consequences. Chapter 8 is devoted entirely to the consequences section of the tubbs model of small group interaction. These consequences are the potential outcomes or end results of group interaction. One consequence, solutions to problems, is discussed, along with the quality and acceptance of solutions. | Consequences Consequences Glossary Case Study Solutions to Problems Changes in Interpersonal Relations Improved Information Flow Organizational Change The Systems Approach Glossary Acceptance of Solutions—there are three different types of solutions for problems: (1) high quality, low acceptance, (2) high acceptance, high quality, and (3) high acceptance, low quality. Quality of Solutions—groups have the potential to make better-quality decisions than the same individuals in those groups would make if working alone. Case Study North West Aerospace 1. What would you do if you were Robert? 2. What would you do first? 3. Whom would you talk to to get things started? 4. What will be the consequences if you are not successful? 5. What lessons from this case can you apply to your own work experience? Solutions to Problems Quality of Solutions Groups have the potential to make better-quality decisions than the same individuals would make if working alone. In those instances when group performance does not surpass individual performance, the group process has been counterproductive. Solutions to Problems Quality of Solutions (continued) Teams can help increase value: By performing the same function at a lower cost. By increasing function while reducing costs. By increasing function while increasing costs by a proportionally smaller amount. By decreasing function while decreasing cost by a proportionally greater amount. It has been found that groups are better at solving complicated tasks requiring reasoning and elimination of poor solutions. Solutions to Problems Acceptance of Solutions For solutions to be effective, they must be of high quality and they must be accepted by those who must carry them out. Three types of problem situations can be identified: Problems requiring high quality but low acceptance are best solved by persons with a high level of technical knowledge and expertise. Problems requiring high acceptance but low quality may include all individuals who may | Consequences Consequences Glossary Case Study Solutions to Problems Changes in Interpersonal Relations Improved Information Flow Organizational Change The Systems Approach Glossary Acceptance of Solutions—there are three different types of solutions for problems: (1) high quality, low acceptance, (2) high acceptance, high quality, and (3) high acceptance, low quality. Quality of Solutions—groups have the potential to make better-quality decisions than the same individuals in those groups would make if working alone. Case Study North West Aerospace 1. What would you do if you were Robert? 2. What would you do first? 3. Whom would you talk to to get things started? 4. What will be the consequences if you are not successful? 5. What lessons from this case can you apply to your own work experience? Solutions to Problems Quality of Solutions Groups have the potential to make better-quality decisions than the same individuals would make if working alone. In those instances when group .