tailieunhanh - Ebook The interpersonal communication book (14/E): Part 2

Part 2 book “The interpersonal communication book” has contents: Nonverbal messages, listening in interpersonal communication, emotional messages, conversational messages, interpersonal relationship stages, theories, and communication, interpersonal relationship types, interpersonal conflict and conflict management, interpersonal power and influence. | Chapter 5 Nonverbal Messages Nonverbal messages say a great deal. Chapter objectives Chapter topiCs Describe the principles governing nonverbal messages. Principles of Nonverbal Communication Explain the channels through which nonverbal messages are sent Channels of Nonverbal Communication and received. Use nonverbal messages with effectiveness in decoding and encoding meaning. Nonverbal communication is communication without words. You communicate nonverbally when you gesture, smile or frown, widen your eyes, move your chair closer to someone, wear jewelry, touch someone, raise your vocal volume, or even when you say nothing. The crucial aspect of nonverbal communication is that the message you send is in some way received by one or more other people. If you Nonverbal Communication Competence 131 132 Chapter 5 gesture while alone in your room and no one is there to see you, then, most theorists would argue, communication has not taken place. The same, of course, is true of verbal messages: if you recite a speech and no one hears it, then communication has not taken place. Your ability to use nonverbal communication effectively can yield two major benefits (Burgoon & Hoobler, 2002). First, the greater your ability to send and receive nonverbal signals, the higher your attraction, popularity, and psychosocial well-being are likely to be. Second, the greater your nonverbal skills, the more successful you’re likely to be in a wide variety of interpersonal communication situations, including close relationships, organizational communication, teacher–student communication, intercultural communication, courtroom communication, in politics, and in health care (Richmond, McCroskey, & Hickson, 2012; Riggio & Feldman, 2005). Principles of Nonverbal Communication Describe the principles governing nonverbal messages. Perhaps the best way to begin the study of nonverbal communication is to .