tailieunhanh - Lecture Project management: The managerial process (5/e): Chapter 14 - Erik W. Larson, Clifford F. Gray

Chapter 14 - Project closure. The main contents of the chapter consist of the following: Types of project closure, wrap-up closure activities, post-implementation evaluation, retrospectives. | Where We Are Now 14– Major Tasks of Project Closure Evaluate if the project delivered the expected benefits to all stakeholders. Was the project managed well? Was the customer satisfied? Assess what was done wrong and what contributed to successes. Identify changes to improve the delivery of future projects. 14– Project Monitoring Components A review of why the project was selected. A reassessment of the project’s role in the organization’s priorities. A check on the organizational culture to ensure it facilitates the type of project being implemented. An assessment of how well the project team is functioning well and if its is appropriately staffed. A check on external factors that might change where the project is heading or its importance. A review of all factors relevant to the project and to managing future projects. 14– Project Closure Types of Project Closure Normal Premature Perpetual Failed Project Changed Priority Close-out Plan: Questions to | Where We Are Now 14– Major Tasks of Project Closure Evaluate if the project delivered the expected benefits to all stakeholders. Was the project managed well? Was the customer satisfied? Assess what was done wrong and what contributed to successes. Identify changes to improve the delivery of future projects. 14– Project Monitoring Components A review of why the project was selected. A reassessment of the project’s role in the organization’s priorities. A check on the organizational culture to ensure it facilitates the type of project being implemented. An assessment of how well the project team is functioning well and if its is appropriately staffed. A check on external factors that might change where the project is heading or its importance. A review of all factors relevant to the project and to managing future projects. 14– Project Closure Types of Project Closure Normal Premature Perpetual Failed Project Changed Priority Close-out Plan: Questions to be Asked What tasks are required to close the project? Who will be responsible for these tasks? When will closure begin and end? How will the project be delivered? 14– Implementing Closedown Getting delivery acceptance from the customer. Shutting down resources and releasing to new uses. Reassigning project team members. Closing accounts and paying all bills. Evaluating the project team, project team members, and the project manager. 14– Creating the Final Report Executive Summary Project goals met/unmet Stakeholder satisfaction with project User reactions to quality of deliverables Analysis Project mission and objective Procedures and systems used Organization resources used Recommendations Technical improvements Corrective actions Lessons Learned Reminders Retrospectives Appendix Backup data Critical information 14– Pre-Implementation Conditions: Team Are standards and goals for measuring performance clear, challenging, and attainable? Lead to positive .

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