tailieunhanh - Exercises English Learning Series: English for Tourism and Hospitality (Phần 2)

bài tập của bài học 13 bài học tiếp theo phần 1 "Exercises English Learning Series: English for Tourism and Hospitality". Đây là tài liệu tham khảo hữu ích cho sinh viên chuyên ngành du lịch và phục vụ cũng như những ai đang làm trong lĩnh vực này. | GDGLISH LGRRDinG S RI S b yvut. íkLÀ English for Tourism and Hospitality Elementary English for Tourism and Hospitality LESSON 14 - The Tour Guide STUDY NOTES Characters Leo Receptionist Mona Guest Jack Guest The story Mona and Jack meet the tour guide that Leo has recommended. Vocabulary Hospitality jobs Here are some examples of hospitality jobs and descriptions. A chef cooks meals for guests. A waiter serves people in a restaurant. A receptionist greets guests helps with enquiries and takes bookings. A kitchen hand cleans the kitchen washes the dishes and assists the chef. A manager manages staff and tasks to be completed. A tour guide takes guests on a tour and provides them with information. Bar staff get drinks for guests. A travel agent provides advice about holidays and takes bookings. A room attendant cleans and maintains rooms. Grammar - Questions Tags We use question tags in English for three different reasons in each case the voice or intonation changes. We usually use a positive sentence with a negative question tag or a negative sentence with a positive question tag. E-amples a Asking the other person to agree with you The museum is really interesting isn t it This is a positive sentence with a negative question tag. The auxiliary verb is is repeated in the question tag. b Asking a question You don t know what time the tour starts do you This is a negative sentence with a positive question tag. Use do does or did with present and past simple. c Asking someone to do something You haven t got a brochure have you This is a negative sentence with a positive question tag. The auxiliary verb have is repeated in the question tag. ABC Radio Australia t AMES RadioAustralia AMES 2006 bQy vuliL 6DGLISH LGRRDinG semes English for Tourism and Hospitality EXERCISES 1. Key vocabulary Look up the meaning and pronunciation of these words in your dictionary. allow assure brochures different explain follow management qualification .