tailieunhanh - Lecture Quantiative methods for bussiness - Chapter 15A: Waiting line models

This chapter presents the following content: Structure of a waiting line system, queuing systems, queuing system input characteristics, queuing system operating characteristics, analytical formulas, single-channel waiting line model with poisson arrivals and exponential service times, multiple-channel waiting line model with poisson arrivals and exponential service times, economic analysis of waiting lines.